Writing Letters. Types of Letters. Four common types of business correspondence: Inquiry letters Special request letters Sales letters Customer relations letters. Inquiry Letters. Inquiry letters ask for information about a product, service, publication, or procedure.
Please send me some information on living accommodations in Roanoke. My family and I plan on moving there soon.
Does this person want to rent or buy?
What size space is he or she looking for?
By what date will the family need to move in?
How much can he or she afford?
What area of Roanoke?
Please let me know if you have any two-bedroom furnished apartments available for rent during the months of June, July, and August. I am willing to pay up to $650 a month plus utilities. If possible, I would like to have an apartment within two or three miles of Virginia Western Community College.
3. Explain what happened with the product or service before you give the customer a decision.