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VEHICLE

VEHICLE. Jarrad Keatley, Steve Nyveld and Simon Langford. INTRODUCTION. Our roles and the team. About vehicle development and support. TOPICS. Hardware changes in the last 6 months Software changes in the last 6 months Problem solving and fault fixing Up and coming. HARDWARE.

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VEHICLE

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  1. VEHICLE Jarrad Keatley, Steve Nyveld and Simon Langford

  2. INTRODUCTION • Our roles and the team. • About vehicle development and support

  3. TOPICS • Hardware changes in the last 6 months • Software changes in the last 6 months • Problem solving and fault fixing • Up and coming ...

  4. HARDWARE • Digitax and associated peripherals • Meters • Benefits of going Digitax

  5. SPECIFIC FEATURES • Currently available • Start/stop from ignition • Remote firmware updates • Coming • Detect GPS antennadisconnection • Possibilities • Odometer • Accelerometer • Temperature • WiFi hotspot • VGA out • Card reader • Passenger sensor • Printers... Recommend upgrading when changing cars

  6. GENERAL FAULT FIXING • Hard reset on units • Debug page • USB key, make and install • 24/7 Support

  7. POWER AND RESET BUTTONS Insert image of WaveON which highlights the different buttons

  8. POWER AND RESET BUTTONS

  9. POWER AND RESET BUTTONS

  10. DEBUG SCREEN VERSION • Update USB Key • Upload Logs • Calibrate • Switch Provider Insert image of VERSION tab

  11. DEBUG SCREEN CONFIG • Changed to support large number of vehicles • Easier to specify vehicle • Will match any part of identifier/rego Insert image of CONFIG tab

  12. USB Key – create and use • Update USB key from working unit • Can be used to reinstall faulty units • Keep updated when new versions released

  13. 24/7 SUPPORT • Email non-urgent issues WITH EXAMPLES • Support answered in office during business hours • Phone and email serviced by support staff after hours • Be local to the problem

  14. SMS • SMS from vehicle are usually billed • Free for app bookings

  15. ZONE STATS • What • 2nd and 3rd column list current and upcoming jobs. • Where • Available (enabled) via fleet property • How • Press '1234' button or set to auto • Warning • Auto mode can chew through data

  16. TUTORIALS • How it works • How to find it • Course creation (Jason)

  17. PANIC TESTER • Used for testing • Driver shift start check list • Reports available

  18. MULTIPLE ACCOUNTS and SUBSIDY PAYMENTS • What it was • How it works

  19. SUBSIDY CATEGORIES, ROUNDING and MAXIMUMS • Categories and defaults customisability • Roundingcustomisability • Maximums • Maximums override

  20. BLACKLISTING • Rename via fleet property • Where: resubmit, noshow or job completion • Blocks jobs for addresses andpassengers • Blacklists viawebsite (Jason)

  21. FARE ACKNOWLEGMENT • Negotiated fares

  22. PLOTTING and COVER • Not new • Job queue • Zones, layer, cover • Algorithms (Mikey)

  23. OTHER FEATURES • Keyboard • Screenshots in vehicle log • Noshowtime-out timer • Font sizes • Book for me • Smartphone booking • Checking Account details • 8+ attributes on cover screen

  24. FUTURE FEATURES • Requests • Address in the vehicle • GPS disconnection detection • Monitoring log on times • Account expiry and passwords • Lost property • Pre-bookings in vehicle • Addresses on bidding screen • Start and end times

  25. THANK YOU! Questions?

  26. PLOTTING and COVER

  27. PLOTTING and COVER

  28. PLOTTING and COVER

  29. PLOTTING and COVER

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