Comprehensive Guide to Completing the PIN Process and Handling Queries
This guide outlines the essential steps for effectively completing the PIN process, including how to handle missing text and submit queries. Users must provide a PIN once per session, and should carefully review their entries, making necessary corrections without altering the report header or trailer. Detailed instructions for managing queries are also included, along with guidance on documenting responses and declining requests. Additionally, it covers dictation deficiencies, bookmarking pages, and accessing prior charts for patient encounters, ensuring users can navigate the process smoothly.
Comprehensive Guide to Completing the PIN Process and Handling Queries
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Presentation Transcript
Process Incompletes by selecting Process or Process All
Review and then Click Sign
2. Click Sign to sign the report 1. Click in the report where the correction needs to be made; type the correction
Or Decline Signature request
Red X’s indicate items pending the signature of a Resident View the “Reason” for the Resident’s name
Type Missing Text in the box provided and click Complete Look under “Reason” for instructions on what text is missing
2. Click Complete to submit the query 1. Document the query response in the yellow text box on the query form
2. Click Complete to submit the query 1. Document the reason the query is declined in the yellow text box
Click the decline button Provide comments in the reason field to send a note to the coder, then click OK
Select Dictation Delinquent
Dictation Deficiency: • Complete Dictation as normal. • Optional—Enter Dictation Job ID into HPF for tracking • Complete the Deficiency
Create a bookmark for the page being viewed by clicking the bookmark icon. View bookmarks by clicking the bookmark tab.
The Prior Charts link displays past encounters for the selected patient.
