Pierre-André Probst Swisscom SA Chairman ITU-T SG16 MM Systems, Services and Terminals

1. Communications by all means:Accessibility for all in telecommunications enabled by multimedia standards

2. Communications by all means:Accessibility for all in telecommunications enabled by multimedia standards Pierre-André Probst Swisscom SA Chairman ITU-T SG16 MM Systems, Services and Terminals

3. Workshop Objectives • Review the status of standardization • Learn about actions from society to promote accessibility in ICT • How the “Total conversation” concept can open for efficient telecommunication between people with different languages and capabilities • Promote the implementation of accessibility standards • Encourage people with disabilities to support and contribute to the work in ITU-T

4. Where are we today? • Not all can use telecommunications and information technology • Solutions have been created nationally and regionally while the telecom market is global • Most accessible solutions today are mono-media. • Standards exist for accessible multimedia • Accessible multimedia offer great benefits for people with disabilities

5. Potential market • About 10% of any population has a disability that may need support from accessible technology • Families, friends and work-mates form an important add-on market • We live in an ageing world. Need of accessible solutions increase by age.

6. Workshop Programme - Part 1 • Policy support for accessible personal communication (G.Fagerberg, EU) • Accessible MM Design for All: Users role in DAISY Way(H.Kawamura, Japan) • Total Conversation through ITU-T Standards (P.Jones, USA) • Communications by all means(G.Hellström, Sweden)

7. Workshop Programme - Part 2 • Providing Access to Services for new and legacy Textphones (M.Day, UK) • Accessible communication on the move(M.Quinlan, UK) • A new communication platform for deaf and hard of hearing users(B.Kleeb/U.Linder, Switzerland) • Panel discussion:“Can mainstream telecommunications be accessible for all?”

8. Panel discussion:“Can mainstream telecommunications be accessible for all?“Conclusions (1): • Message to the users: • Tell the market actors what you need. • Accessible technology is available for all needs. • Efficient communication for you is of value for society. A society for all.

9. Panel discussion:“Can mainstream telecommunications be accessible for all?“Conclusions (2): • Message to the civil society: • Live as you learn – be accessible • Accessible technology is available now • Market forces may need a push from society to get going • Look for international solutions. Only internationally interoperable solutions fulfill requirements for telecommunications for all.

10. Panel discussion:“Can mainstream telecommunications be accessible for all?“Conclusions (3): • Message to the operators: • The accessibility market is bigger than you think. • You may find the eager forefront in multimedia service usage among disabled users • Be open, promote international interoperability in all media.

11. Panel discussion:“Can mainstream telecommunications be accessible for all?“Conclusions (4): • Message to the industry: • Join in creating interoperable multimedia standards for all. • Compete in best implementation. • Accessibility for all may be the next movement among consumers