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Learn how to effectively set up and deliver an external learning program using a structured approach. Understand the importance of considering learners, content inventory audit, defining admin roles, creating learner groups, and more.
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1 5 3 2 4 0 A STEP BY STEP GUIDE TO SETTING UP 6 8 7 YOUR LEARNING MANAGEMENT SYSTEM 9 • PRESENTED BY • RICHARD NANTEL • 14 MAY 2012
Course Developer Training Consultant Learning Analyst CEO Learning Research Firm 1990 1995 2000 2005 2010 Joy of cycling rediscovered Guitar Lessons HOW TO REACH ME 403-277-4856 Richard.Nantel@AbsorbLMS.com http://ca.linkedin.com/in/richardnantel twitter.com/rnantel RICHARD NANTELVP, Enterprise Learning Solutions, Absorb LMS | blatant media
AGENDA • How work has changed • The impact of the “extended enterprise” on learning & development • 10 steps to setting up and delivering an external learning program • What to do when the learning initiative ends? • How extending learning to people outside your organization can be great for business
WHY USE A STRUCTURED APPROACH? PHOTO: http://www.flickr.com/photos/tfa/ PHOTO: http://www.flickr.com/photos/ideacreamanuelapps/
Self explanatory • Easier to use • More efficient management • Scalable • Easier succession planning • Better service to learners • Higher satisfaction with technology BENEFITS OF A STRUCTURED APPROACH
LET’S GET STARTED! STEPS 10 10 STEPS 10987654321
1. CONSIDER THE LEARNERS • Are learners internal employees? • Are learners people outside of your organization • Partners • Suppliers • Customers • Are you serving both internal and external learners? • How should learners be organized? • By department or function? • By geographical region?
LEARNERS CONSIDER THE • Internal learners: • HR • Sales • Customer Service • Manufacturing • North America • Asia • External learners: • Suppliers • Resellers • Distributors • Africa • Americas • Asia • Europe • Oceania
2. CONTENT INVENTORY AUDIT • Existing content: • Self-paced courses • Videos • Exams • Documents • Instructor-led events • Etc. • New content: • What do you plan to make available? PHOTO: http://www.flickr.com/photos/gastev/
2. CONTENT INVENTORY AUDIT
3. WHO NEEDS WHAT CONTENT? ? • Which learner groups need which content? • Does everyone in a learner group need • the content or only specific people? • People with specific roles • People in certain regions • etc. • Does the content need to be assigned or placed in a catalog for learners to enroll themselves?
3. WHO NEEDS WHAT CONTENT?
4. DEFINE ADMIN ROLES CREATE ACCOUNTS • What admin roles are required in your LMS? • System administrators • Course managers • Instructors • Course graders • Custom roles
ACCESS RIGHTS • Who gets access to what within the LMS? • System wide or restricted to a department? • View-only or able to make changes?
5. CREATE LEARNER GROUPS • Revisit your groups from content inventory audit • Create these groups within your LMS
6. IMPORT, CONFIGURE, AND TEST CONTENT • Courses or resources? • Certifications • Communications • Enrollment e-mail • Reminders • Completion e-mail • Discussion forums • Educational units • E-commerce • ILT sessions • Expirations • Etc.
7. CREATE LEARNING PATHS, CURRICULA • Prerequisites • Course bundles • Curricula
8. CREATE ENROLLMENT RULES • Create rules to reflect work done in “STEP 3: Who Needs What Content?” • Automatic enrollment (assigned courses) • Self-enrollment (catalog)
9. ADD LEARNERS • IMPORTANT: Adding learners will mean your LMS is now live! • Four ways to import learners: • Integration with HR system • Learners self register • Import learners from spreadsheets • Create individual learner accounts
10. CREATE REPORTS • Create reports • Save reports for easy retrieval • Schedule reports • E-mail reports to managers
THANK YOU! LMS • Telephone: 403-277-4856 • Email: richard.nantel@absorblms.com • Blog: http://absorblms.wordpress.com • Facebook: http://www.facebook.com/AbsorbLMS • Twitter: http://twitter.com/#!/AbsorbLMS • LinkedIn (2 groups): Absorb LMS and SmartLab Learners Grouphttp://www.linkedin.com/groups?about=&gid=3276360 E-Learning & Sales Traininghttp://www.linkedin.com/groups?about=&gid=3299263
PHOTOS • The photos in this presentation were found on Flickr by searching for Creative Commons-licensed content.