Melting the IceInternational Students and UMD Nedelina Tchangalova firstname.lastname@example.org Reference & Instruction Librarian Engineering and Physical Sciences Library (EPSL) Maryland Library Association (MLA) Annual Conference May 4 - 6, 2011 - Clarion Resort, Ocean City, Maryland
Welcome • to the University of Maryland in College Park!
Fall 2010 Student Enrollment • 3, 600 international students • (10% of the student population)
The First Days in the US Language barriers Cultural differences Social isolation
Library Orientations Source:http://www.lib.umd.edu/UES/instruction-internationalstudents.html
ACRL Standards and Student Learning Outcomes Develop an awareness for the importance of citing works to avoid plagiarizing. Recognize that there are different types of research tools, such as the Libraries' catalog, periodical databases, and the Internet. Identify the different ways to get help from library staff. 1 2 5
Conclusions and Recommendations In the classroom Outside the classroom Greet students with a smile Speak first Be patient Learn about student’s country and culture • Gather background information from students • Avoid idioms • Limit the use of library jargon • Speak clearly and at a normal rate • Plan extra time for Q&A
References Amsberry, D. (2008). Talking the Talk: Library Classroom Communication and International Students. Journal of Academic Librarianship, 34(4), 354-357. Baron, S. & Strout-Dapaz, A. (2001). Communicating with and empowering international students with a library skills set. Reference Services Review, 29(4), 314 - 326. Evans, K. (2006). INTERLINK at Indiana State University: adventures in library instruction for international students. Indiana Libraries, 25(4), 8-10. Leedock, J. & Roth, C. (Presenters). (2011, July 13). Revamping pre-arrival communications for international students. [Webcast]. Retrieved from http://www.academicimpressions.com/PDF/0711-intl-orientation.pdf Sackers, N., Secomb, B. & Hulett, H. (2008). How well do you know your clients?: International students' preferences for learning about library services. Australian Academic & Research Libraries, 39(1), 38-55. Shaffer, C., Vardaman, L. & Miller, D. (2010). Library usage trends and needs of international students. Behavioral & Social Sciences Librarian, 29 (2), 109-117. doi:10.1080/01639261003742231 University of Maryland Libraries. (2010). International Student Orientations. Retrieved from http://www.lib.umd.edu/UES/instruction-internationalstudents.html