A webinar series with Christian van Nieuwerburgh, Professor of Coaching and Positive Psychology • ‘Context, Culture and Positive Psychology: • Reflecting on Advanced Practice’ 7th, 23rd, 30th June and 7th July 2017
Webinar 3: • ‘Interculturally-sensitive coaching’ Christian van Nieuwerburgh 30thJune2017
[alternative title to webinar] Executive Coaching and “Otherness” @christianvn
Existing definitions of culture “pattern of shared, basic taken-for-granted assumptions…that manifests itself at the level of observable artifacts and shared espoused values, norms, and rules of behaviour” Schein, 2010 “the way of life, especially the general customs and beliefs, of a particular group of people at a particular time.” Cambridge Online Dictionary
“Self-identified cultural group” Think of three self-identified cultural groups for yourself. Which is most important to you?
Anti-discrimination legislation Equality Act (UK) 2010
“Treating people fairly” From a universalist point of view, everyone should be treated equally and should follow the same rules and laws. From a particularist point of view, every case is different and people should be treated differently based on their particular circumstances. Trompenaars & Hampden-Turner, 1997
The developmental model Developmental Model of Intercultural Sensitivity Bennett, 1993
Keep a note of where you are… Which stage most closely aligns with your current way of thinking about “cultural difference”?
Denial of cultural difference • Avoids experiencing difference by staying within homogeneous group. • Stays separate from other cultural groups to protect own worldview. Bennett, 1993
Defence against cultural difference • Believes that own culture is superior to other cultures. • Criticises and judges other cultures as inferior. Bennett, 1993
Minimisation of cultural difference • Believes that all humans have the same physical characteristics. Such common biological features mean that behaviour is recognisableacross cultures. • Believes that all humans share the same universal valuesand therefore that everyone shares the same cultural worldview. Bennett, 1993
Acceptance of cultural difference • Recognises and accepts that own culture is just one of a number of equally complex worldviews. • Is curious and respectful toward cultural difference. Bennett, 1993
Adaptation to cultural difference • Empathy • Has developed enough intercultural communication skills to adapt to difference and consciously shift into other perspectives. • Pluralism • Understands that difference should always be understood within the context of the relevant culture. Bennett, 1993
Integration of cultural difference • Contextual Evaluation • Able to manipulate multiple cultural frames of reference in evaluation of a situation. • Constructive Marginality • Identity is not primarily based on any one culture. Bennett, 1993
Discussion in pairs: At school Where are you now? Bennett, 1993
Intercultural sensitivity in coaching van Nieuwerburgh, 2017
What to avoid (all the time!) van Nieuwerburgh, 2017
Best practice in all coaching conversations N van Nieuwerburgh, 2017
A question for you What will you do differently as a result of this discussion we’ve had today?
ANY QUESTIONS? • Webinar 3: • ‘Interculturally-sensitive coaching’ Christian van Nieuwerburgh 30thJune2017
References • Bennett, M. J. (1993). Towards ethnorelativism: A developmental model of intercultural sensitivity. In R.M. Paige (Ed.) Education for the Intercultural Experience. 2nd edition. Yarmouth, ME: Intercultural Press. 21-71. • Schein, E. H. (2010). Organizational Culture and Leadership. 4th edition. San Francisco, CA: Jossey-Bass. • Trompenaars, F. & Hampden-Turner, C. H. (2012). Riding the Waves of Culture: Understanding Diversity in Global Business. 3rd edition. London: Nicholas Brealey. • van Nieuwerburgh, C. (2017). Interculturally-sensitive coaching. In T. Bachkirova, G. Spence & D. Drake (eds), The Sage Handbook of Coaching. London: Sage.
THANK YOU! • Webinar 3: • ‘Interculturally-sensitive coaching’ Christian van Nieuwerburgh 30th June2017