Recognised as an “Outstanding” provider No significant areas of under-performance

1. NEW CHALLENGES, NEW CHANCES : PROPOSALS FOR INTERVENTION • Recognised as an “Outstanding” provider • No significant areas of under-performance • No areas of concern about financial health or controls • Positive learner, employer & community views • Good contractual compliance • Recognised a “Good” or “Satisfactory” provider, but with positive capacity to improve • No significant areas of underperformance • No areas of concern over financial health or controls • Positive learner, employer & community views • Good contractual compliance • Recognised “Satisfactory” but “Inadequate” capacity to improve • Underperformance identified and/or evidence of giving only mediocre service • Neutral/balanced learner, employer & community views (confirms mediocre view) • Concerns about financial health and/or controls • Contractual compliance considered “adequate” • Recognised as inadequate • Significant areas of, or whole provider underperformance. • History of poor performance • Significant areas of financial health and/or concerns over controls • Significant concern that unlikely to recover within 3yrs; • Evidence of fraud/ mismanagement • Drop/significant drop in enrolment • Concerns over contract compliance INDICATORS PERFORMANCE CATEGORY • Clear notification issued of areas where improvement has not been realised • Notification covers intention to cease funding • Plans prepared to protect interests of learners • Support given via LSIS Improvement Advisory Service (for transition to new arrangements) • Steps taken for removal of funding • Strategic options review undertaken • Use of in extremis intervention powers • No interventions/inspection • Proportionate performance monitoring (to ensure rating maintained) • Annual self assessment conducted and available for review if requested • Peer review conducted • Provider offers support to others • Inspected on 4yr cycle, plus post inspection action planning and monitoring • Clear indication given of areas of weakness (covering quality and/or finance) and timescales for expected improvements • Enhanced performance monitoring – especially financial health • Case conferences conducted • Support available – peer/LSIS Improvement Advisory Service (imposed where warranted) • Impact of support reviewed to ensure improvements realised • Early consideration of ‘strategic options review’ where ‘recovery’ doubted • Inspected on 6yr cycle • Proportionate performance monitoring / risk assessment (to ensure rating maintained) • Annual self assessment conducted and available for review if requested • Peer review conducted INTERVENTION