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The Fruits & the Pits

The Fruits & the Pits. Using Focus Groups & Surveys for Collection Development. Introduction. Purpose: Collect information on what materials are used and needed in order to adjust the materials budget structure. Focus groups: Consultants?. Does it make a difference who moderates

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The Fruits & the Pits

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  1. The Fruits & the Pits Using Focus Groups & Surveys for Collection Development BGSU Collection Development Unit

  2. Introduction Purpose: Collect information on what materials are used and needed in order to adjust the materials budget structure. BGSU Collection Development Unit

  3. Focus groups: Consultants? Does it make a difference who moderates the sessions? BGSU Collection Development Unit

  4. Focus groups: Consultants? • Choosing a consultant: • Focus group experience • Library experience • Located in this region • Suggestions from other libraries BGSU Collection Development Unit

  5. Focus groups: Developing questions… • What do we need to know? • Target: restructuring a budget • Broad librarian involvement BGSU Collection Development Unit

  6. Focus groups: Developing questions… …For a fruitful discussion • Building Blocks • Grade the library • Director for a day BGSU Collection Development Unit

  7. Focus groups: Organization • Who to invite? • Incentives • Personalized invitations BGSU Collection Development Unit

  8. Focus groups: Organization • Response rate: • 52% Social Science • 36% Humanities • 13% Science BGSU Collection Development Unit

  9. Focus groups: Summary findings • Users want MORE! • Interdisciplinary materials overshadowed BGSU Collection Development Unit

  10. Focus groups: Summary findings • Preference for electronic resources • Opposition to the Book Depository • Future expectations are limitless BGSU Collection Development Unit

  11. Focus groups: Advising the survey • Print/electronic continuum • Library as a place • Confusion about e-terminology BGSU Collection Development Unit

  12. Focus groups: Advising the survey • Training issues • Interdisciplinary aspects • Distrust of book depository BGSU Collection Development Unit

  13. Survey: Questionnaire • What to ask? • Brainstorming results • Focus group results • Biggest “information bang” for “space buck” BGSU Collection Development Unit

  14. Survey: Questionnaire • Layout is “tight & bright” • Language is clear and jargon-free BGSU Collection Development Unit

  15. Survey: Distribution • Who to include? • 1064 surveys sent to faculty • Departments sorted into “clumps” BGSU Collection Development Unit

  16. Survey: Distribution • Return rate: 41% • 22% after first mailing • Nearly doubled after second mailing • Lowest “clump” -- 15% • Highest “clump” -- 65% BGSU Collection Development Unit

  17. Survey results Harvesting the fruits of our labors at last BGSU Collection Development Unit

  18. Survey results… • Databases: most often used • PrintBooks and journals: most widely used BGSU Collection Development Unit

  19. Survey results: Electronic vs print • Books and e-books • Journals and e-journals • Indexes and Databases • Browsing in print or on screen BGSU Collection Development Unit

  20. Survey results: Faculty focus • Teachers:use the library less overall, especially journals • Researchers:less satisfied with all formats of library materials and less satisfied overall BGSU Collection Development Unit

  21. Survey results: Broad disciplines • Humanities:print orientation • Sciences:highest use of electronic • Social Sciences:similarities to both BGSU Collection Development Unit

  22. Survey results: A few Pits… Researchers who like print are unsatisfied BGSU Collection Development Unit

  23. Next time… Focus groups… Would we do it again? What about consultants? BGSU Collection Development Unit

  24. Next time… …what would we change? • Reformat questions for data entry • Rethink questions that proved tricky • Allow PLENTY of time for planning! BGSU Collection Development Unit

  25. Future directions… • Advise the budget process • Confirm “hunches” • Dollars spent on print vs. electronic • Importance of print/electronic by discipline • Showed use of BGSU/OhioLINK resources BGSU Collection Development Unit

  26. Future directions… • Questions for departments: • Transition from print to electronic • Cancellation issues • Use of class web page • Relate usage data to survey results BGSU Collection Development Unit

  27. That’s all folks! BGSU Collection Development Unit

  28. We are… Linda Brown lbrown@bgnet.bgsu.edu Evron Collins ecollin@bgnet.bgsu.edu John Forsyth jhforsy@bgnet.bgsu.edu BGSU Collection Development Unit

  29. …and… Julie Rabine jrabine@bgnet.bgsu.edu Floris Wood fwood@bgnet.bgsu.edu BGSU Collection Development Unit

  30. The Fruits & the Pits Any questions?? BGSU Collection Development Unit

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