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The Quest for (Inter-) Operability

The Quest for (Inter-) Operability. Adam K. Thiel Virginia Department of Fire Programs. Interoperability in Virginia--2004 Richmond, Virginia October 20, 2004. “Interoperability”. The ability for emergency responders to communicate with each other… Any time Any where Any incident.

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The Quest for (Inter-) Operability

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  1. The Quest for (Inter-) Operability Adam K. Thiel Virginia Department of Fire Programs Interoperability in Virginia--2004 Richmond, Virginia October 20, 2004

  2. “Interoperability” • The ability for emergency responders to communicate with each other… • Any time • Any where • Any incident

  3. Why Interoperability? • Command • Control • Coordination • Operational effectiveness • Accountability • Responder safety

  4. Background • Not a “new” challenge • Many efforts pre- 9/11 • Northern Virginia regional • STatewide Agency Radio System • September 11, 2001 • A classic “policy window” • Increased emphasis and attention • Funding • After-action reports

  5. Facets of Interoperability • Operability • Technology • Companion systems • Human factors

  6. Operability • Core component of (Inter-) Operability • Not a given in many jurisdictions • Coverage issues • Equipment availability • Pre-existing conditions • Organizational challenges • Policy priority • Virginia General Assembly action • HJR 588, HB 2529

  7. Technology • Framework for comparison? • Not a “one-size fits all” solution • Current vs. future technology • Compatibility (backwards & forwards) • Complexity • Voice vs. data • Implementation time • Cost

  8. Companion Systems • Incident management • Unified command • Personnel accountability • Mutual-aid

  9. Human Factors • Information overload • Training • Operation (KISS principle) • Radio discipline • Terminology • Completing the “loop” • Crew Resource Management

  10. The “Solution Space” TECHNOLOGY COST TIME

  11. Key Lessons Learned • Process matters! • Systems approach • (Inter-) Operability • Context • Human factors • Technology

  12. Contact Information Adam K. Thiel, Executive Director Virginia Department of Fire Programs 101 North 14th Street, 18th Floor Richmond, Virginia 23219 804/ 371-0220 athiel@vdfp.state.va.us www.vafire.com

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