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Enhancing Complaint Tracking: Best Practices for Improved Reporting

Learn effective strategies for complaint tracking and reporting at the ICAE event in Williamsburg on October 1, 2008. Led by Pat DeFrancesco, Director of Customer Relations at Hartford Financial Services Group, gain insights on corporate compliance and customer relations.

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Enhancing Complaint Tracking: Best Practices for Improved Reporting

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  1. Complaint Tracking and ReportingICAE Williamsburg, VA October 1, 2008 Pat DeFrancesco Director, Customer Relations Corporate Compliance Group – Law Department Hartford Financial Services Group, Inc. One Hartford Plaza Hartford, CT 06155 pdefrancesco@thehartford.com 860-547-4368

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