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Organizational Communication: Functions, Importance, and Modern Perspectives

Explore the essence of organizational communication, its vital functions, significance, and insights from modern perspectives. Understand the role of communication in managerial tasks and the impact on organizational dynamics.

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Organizational Communication: Functions, Importance, and Modern Perspectives

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  1. SumbodoPrabowo ORGANIZATIONAL CUMMUNICATION

  2. Komunikasiadalah … • 1.Transmission of energy change from one place to another as in the nervous system or transmission of sound waves, sebuahperpindahanenergidarisatutempatketempat lain dalamsistemsyarafatautranmisigelombangsuara. • 2.Transmission or reception of signals or messages by organism, tranmisiataupenerimaansimbolataupesan yang dilakukanolehmakhlukhidup. • 3.Transmitted massages

  3. 4.The process whereby system influences another system through regulation of transmitted signals , prosesdimanasatusistemmempengaruhisistem yang lain melaluiperpindahansimbolatautanda. • 5.The influence of one personal region on another whereby a change in one results in correspondent change in other region – pengaruhseseorangkepada yang lain yang membawaperubahanakibatpengaruhtersebut.

  4. Communication process • Sender receiver massage feedback

  5. Fungsi komunikasi Scott & Mitchelmenyatakanbeberapafungsikomunikasi : • 1.Control – komunikatormengendalikanperilakukomunikan • 2.Information – dalamkomunikasiterjadiperalihaninformasi • 3.Motivation – komunikatordapatmemotivasikomunikandemikiansebaliknya • 4.Emotive – sebagaisaranamengekspresikanemosi

  6. Perankomunikasidalamtugas manager • Penelitianpada 178 manager (Luthans, Hodggets, A.Rosenkrantz, 1988) • 44% komunikasirutin • 26% human resources management. • 19% traditional management • 11% networking

  7. Fayol’s Contribution Gangplank concept

  8. Barnard’s contribution • Jalurkomnikasiorganisasijelas. • Setiapanggotaorganisasimempunyaijalurkomunikasi formal. • Jalurkomunikasiharuslangsungdansependekmungkin. • Orang yang berkomunikasiharuskompeten • Jalurkomunikasitidakdapatdinterupsipadasaatkondisi normal. • Setiapkomunikasidisusahakanautentik.

  9. Modern Perspective Humanistic interactor Informal formal Developer controller Mechanistic isolator

  10. Komunikasi yang digunakandalamorganisasi • Management Information System • Telecomunication Technology • Nonverbal communication • Interpersonal Communication

  11. Komunikasiatasan- bawahan • Downward communication • Subordinate – initiated communication • Interactive communication

  12. Downward communication • Job instruction • Prosedurorganisasi • Memberikaninformasi ‘rationale of the job’ • Memberikan feedback performance bawahan. • Mengindoktrinasitujuanorganisasi

  13. Upward communication • Laporantugas yang dikerjakan • Yang merekapikirkan yang harusdikerjakan. • Masalahmereka • Masalahdiunitnya • Review antarakebijakanperusahaandengankenyataan yang dilakukan

  14. INTERACTIVE COMMUNICATION • Task coordination • Problem solving • Information sharing • Conflict resolution

  15. SumberPustaka • Luthans, 1992, Organizational Behavior, New York : Mc Graw Hill, Inc. • Riggio, 2009, Introduction to Industrial/Organization Psychology, New Jersey: Pearson Education, Inc.

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