SERVANT LEADERSHIP // yis // 071909 //
It begins with the natural feeling that one want to serve. The servant-leader is servant first. Then conscious choice brings one to aspire to lead.
Do those served grow as persons?? Do they, while being served, become healthier, wiser, freer, more autonomous, more likely themselves to become servants ??
LIVE We must survive in our body LOVE We must relate to others LEGACY We must also have value, make difference LEARN We must grow, develop, & use our talents 4 NEEDS // yis // 071909 //
Servitude implies being in a one down position to another person and giving from a place of need to or have to The shear joy of giving True service stems from a desire to give from the heart. It is freely shared without any expectation for something in return // yis // 071909 //
The choice to serve is not an action in the normal sense “ It's not something you do, but an expression of your being." // yis // 071909 //
10 CHARACTERISTIC // yis // 071909 //
LISTENING… active as an act of will and commitment in touch with one’s own inner voice • Listen receptively to what is being said (and not said) • Listen intently to others seeking to understand what one’s body, spirit, and mind are communicating // yis // 071909 //
Identifies with the concerns of others so as to better understand and lead • Empathy • Assumes the good intentions of coworkers and does not reject them as people, even while refusing to accept their behavior or performance • People need to be accepted and recognized for their special unique spirits // yis // 071909 //
Commitment to Growth of Others • Believe that people have an intrinsic value beyond their tangible contributions as workers • Recognize the tremendous responsibility to do everything within his or her power to nurture the personal professional and spiritual growth of employees // yis // 071909 //
Building Community • Not by mass movements, but by each servant leader demonstrating his own unlimited liability for a quite specific community-related group // yis // 071909 //
seek to convince and not pull rank - to go ahead and show the way Persuasion • Convince other rather than coerce compliance • Persuasion rather than personal authority // yis // 071909 //
Foresight • It is hard to define but easy to identify • Understand the lessons from the past, the realities of the present, and the likely consequence of a decision for the future // yis // 071909 //
Ability to see things as they really are... Awareness of self and situation • Able leaders are usually sharply awake and reasonably disturbed. They are not seekers after solace. • They have their own serenity.
Conceptualization Seek healthy balance between conceptual thinking and day to day focused approach • Ability to look at a problem from a conceptualizing perspective • think beyond day to day realities • Nurture abilities to “dream great dreams” // yis // 071909 //
Stewardship commitment to serving the needs of others • Holding something in trust for another • emphasize the use of openness and persuasion rather than control // yis // 071909 //
HEALING… • Many people have broken spirit and • have suffered from a variety of emotional hurts take opportunities to restore others to wholeness - to show caring // yis // 071909 //
Path Finding Empowerment 4 ROLES Of LEADERSHIP Alignment Modelling // yis // 071909 //
“I don’t care how much or how little you know. When you teach what you yourself are still learning, you also enroll people as a support for you, to help you live it. “ • One whose life has credibility with others, has integrity, diligence, humility, the spirit of servant leadership, of contribution. MODELLING • How kids learn?? 3 ways. • First, example. Second, example. Third, example. • Nothing is powerful as example !!! // yis // 071909 //
Try to discern what the value systems are and how you can come up with a strategic plan within those values to meet those needs Always study what the needs of people are… PATH FINDING // yis // 071909 //
ALIGNMENT • Unless you institutionalize your values, • they wont happen Once you have chosen the words that define your vision, your mission, your values are, then you have to make sure that all the structures and system inside the organization reflect that.
EMPOWERMENT You don’t have to be focused on procedures • Instead, focus on vision and values and release the potential of people to accomplish those purpose • human creativity, • human ingenuity, • resourcefulness, • intelligence of people // yis // 071909 //
Dependent/ Independent Variable SERVANT LEADERSHIP Vision, Honesty, Integrity, Trust, Service, Modeling, Pioneering, Appreciation of others, Empowerment Subsequent Dependent Variable ORGANIZATIONAL PERFORMANCE Independent Variables VALUES Core Beliefs Principles EMPLOYEE ATTITUDES & WORK BEHAVIORS Moderating Variables ACCOMPANYING ATTRIBUTES Communication, Credibility, Competence, Stewardship, Visibility, Influence, Persuasion, Listening, Encouragement, Teaching, Delegation ORGANIZATIONAL CULTURE // yis // 071909 //
7 PILLARS OF SERVANT LEADERSHIP COMMUNITY CUSTOMERS EMPLOYEES Person of character Skilled communicator Lead with moral authority Compassionate collaborator Puts people first Has Foresight System Thinker STRATEGY CULTURE // yis // 071909 //
Commitment, Job Satisfaction, Trust ORGANIZATIONAL PERFORMANCE Transfor mation Intimacy Morality Charity Authenticity Spirituality • Humility • Integrity • Accountability • Security • Vulnerability • Doing serving others • Being servant & steward • Moral reasoning • Moral action • Acceptance • Availability • Equality • Collaboration • Religiousness • Interconnectedness • Sense of mission • Wholeness • Vision • Modeling • Mentoring • Trust • Empowerment
Devote themselves to serving the needs of organization members. • Develop employees to bring out the best in them. • Coach others and encourage their self expression What Do Leader Do? • Listen and build a sense of community. • Focus on meeting the needs of those they lead. • Facilitate personal growth in all who work with them
HIGH ENERGY DEEP SENSE OF SATISFACTION DISTRIBUTED LEADERSHIP HIGHLY SIGNIFICANT RESULT ALTERED TIME, SPACE & CONDITION COHERENCE SYNCHRONICITY // yis // 071909 //
SYNCHRONICITY Seamless transition… Everybody is working extremely hard; but the work seems almost effortless… Sense of being outside everyday reality… “A separation without separateness” // yis // 071909 //
So, whom do you serve ?? For what purpose ?? // yis // 071909 //