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Undergraduate Faculty Advising Institute

This handbook provides undergraduate faculty advisors with proactive advising strategies and best practices to effectively support student success. It covers understanding requirements, following up with students, answering emails, being approachable and available, asking questions, focusing on the person, treating students as individuals and adults, and most importantly, listening. The handbook also includes a sample advising protocol and expectations for both advisors and students.

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Undergraduate Faculty Advising Institute

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  1. Undergraduate Faculty Advising Institute August 2016

  2. WELCOME DR. JOSH POWERS Associate VP Student Success

  3. Academic Advising Handbook Christina Cantrell Graduation Specialist, Office of Student Success

  4. PROACTIVE ADVISING SOME SUGGESTIONS Fran Lattanzio Professor of Art & Design Experienced Advisor

  5. TOP TEN BEST PRACTICES 10. To understand requirements OR know where to find answers.

  6. TOP TEN BEST PRACTICES 10. To understand requirements OR know where to find answers. 9. To follow up with student after referring them

  7. TOP TEN BEST PRACTICES 10. To understand requirements OR know where to find answers. 9. To follow up with student after referring them 8. To answer emails

  8. TOP TEN BEST PRACTICES 10. To understand requirements OR know where to find answers. 9. To follow up with student after referring them 8. To answer emails 7. To be approachable

  9. TOP TEN BEST PRACTICES 10. To understand requirements OR know where to find answers. 9. To follow up with student after referring them 8. To answer emails 7. To be approachable 6. To be available

  10. TOP TEN BEST PRACTICES 10. To understand requirements OR know where to find answers. 9. To follow up with student after referring them 8. To answer emails 7. To be approachable 6. To be available 5. To ask questions – make the student talk to you!

  11. TOP TEN BEST PRACTICES 10. To understand requirements OR know where to find answers. 9. To follow up with student after referring them 8. To answer emails 7. To be approachable 6. To be available 5. To ask questions – make the student talk to you! 4. To focus on the person in your office

  12. TOP TEN BEST PRACTICES 10. To understand requirements OR know where to find answers. 9. To follow up with student after referring them 8. To answer emails 7. To be approachable 6. To be available 5. To ask questions – make the student talk to you! 4. To focus on the person in your office 3. To treat student as an individual

  13. TOP TEN BEST PRACTICES 10. To understand requirements OR know where to find answers. 9. To follow up with student after referring them 8. To answer emails 7. To be approachable 6. To be available 5. To ask questions – make the student talk to you! 4. To focus on the person in your office 3. To treat student as an individual 2. To treat student as an adult

  14. TOP TEN BEST PRACTICES 10. To understand requirements OR know where to find answers. 9. To follow up with student after referring them 8. To answer emails 7. To be approachable 6. To be available 5. To ask questions – make the student talk to you! 4. To focus on the person in your office 3. To treat student as an individual 2. To treat student as an adult 1. To listen!

  15. PREPARATION 1 Handbook Talk to other advisors! Pick each others brains… Advising syllabus/protocol Be proactive Don’t be afraid to say “I don’t know” Advisor responsibilities

  16. (SAMPLE) Advising Protocol • Name: • Office: • Telephone • E-mail: • Office Hours: • Since I am not a full-time advisor, I am not always in the office. I realize that the hours listed above may not work with all of your schedules. If there is a conflict, please contact me and we will arrange an alternate time that is convenient for both of us. I cannot meet with you: ____________________ since those are my class times. • What You Can Expect From Me • To be in the office during posted office hours. (Occasionally, conflicts will come up over which I have no control, and I will have to be somewhere else. If this happens, I will leave a note to that effect, with my apologies.) • To be available extended hours during key periods. (i.e. start of the semester, registration periods, etc.) • To have a thorough understanding of academic requirements. • To be well informed of curricular changes which may affect you. • To answer your questions with regard to your degree requirements. • To provide you with referrals when I am unable to resolve a problem. • To give you feedback about your academic decisions. • To assist you with questions you may have about the ISU Portal, MySam, etc. • To help you with other academic problems if they arise. • To treat you as an individual. • What I Expect From You • To keep appointments! • To arrive on time, with appropriate materials. • To ask questions when you are unclear about something. • To learn how to read and use your MySam to your best advantage. • To listen thoughtfully to suggestions. • To plan ahead. (For example, I may not be able to meet with you just because it is the last day to drop a class and you have waited until the last minute!) • To not call and leave a message at 4:15, stating that you need to “see me today!” • To contact me by phone or e-mail if my office hours are not compatible with your schedule. • To read and understand the University’s Statement on Academic Advising.

  17. PREPARATION 1 Handbook Talk to other advisors! Pick each others brains… Advising syllabus/protocol Be proactive Don’t be afraid to say “I don’t know” Advisor responsibilities

  18. Academic Advising Handbook page 2 • Responsibilities of the Undergraduate Advisor. Inherent in the advisement process is the need to help students understand the nature of the University and a university education. Given the above, the advisor must: • Have a thorough understanding of: • the Foundational Studies Program,institutional requirements,course sequences and major and minor requirements, and, if appropriate, teacher education requirements of advisees. • Know University and college policies and procedures. • Be available to students by maintaining adequate office hours and appointment times that are reasonable to accommodate students’ needs. • Be sensitive to the unique needs of individual students. • Discuss linkages between academic preparation, the world of work, and life goals. • Provide students with information about alternatives, limitations, and possible consequences of academic decisions. • Monitor student advisees’ progress toward educational/career goals through the maintenance of accurate student records. • Refer students to appropriate resources for needed assistance and serve as an ombudsperson (advocate) for advisees. • Participate in professional development activities related to academic advisement. • Exhibit the professional rapport necessary to maintain congenial relationships with advisees and for maintaining a positive, constructive attitude toward advising in general.

  19. PREPARATION 2 Know your students: Use picture rosters if you have trouble remembering names Have new advisees fill out an info sheet if you think that would help Ask questions Student Responsibilities

  20. Academic Advising Handbook page 3 • Responsibilities of the Undergraduate Student. Students must accept the idea of a university education. To have a successful educational experience requires developing a commitment to the advisement process that entails: • Being knowledgeable about the academic policies, procedures, and requirements (including graduation requirements) of: the University,the college, students’ program major(s), students’ program minor(s), the Foundational Studies Program. • Planning an academic program to meet degree requirements. • Maintaining personal copies of a tentative degree plan, progress reports, Foundational Studies evaluations, transfer credit evaluations, and other important University documents. • Knowing the name and office location of the academic advisor, and actively participating in the advising and scheduling process by consulting with that person. • Taking advantage of the information and advice provided. • Seeking and reviewing relevant information for decision-making. • Developing social, academic, and career goals, and examining how these goals can affect life. • Understanding that students must accept final responsibility for decisions regarding personal goals and educational goals, and for satisfying graduation requirements.

  21. FEEDBACK Respond to emails Send positive feedback after grades are posted How frequently to contact students? Not all students require the same contact –

  22. COLLABORATE Advising as collaborative experience Be prepared for appointments Ask questions For lower maintenance students, who clearly have a good sense of academic requirements, use your time with them differently. Spend time talking with them about future plans/goals –

  23. BREAK

  24. TOOLS Ashleigh Crowe Associate Director for First-Year Student Outreach and Success University College

  25. Tools for Advisors: MySam All undergraduate students entering as of 2012 utilize MySam as their degree audit MySam has several helpful features for students and advisors Student information Class History Notes What If audit

  26. MySam: Student Information

  27. MySam: Class History

  28. MySam: Notes

  29. MySam: What If Audit

  30. More MySam Questions? Cory Burger Degree Mapping Coordinator Cory.Burger@indstate.edu

  31. Tools for Advisors:8 Week Courses 1st and 2nd 8 week courses are available for students Benefits of 8 week courses Can help students improve performance mid-semester UNIV 101 options PE 102-179 Some UDIE options Some 300/400 options The Dynamic Schedule is the easiest way to determine 8 week offerings: handbook page 9 Faculty Badge in Portal Registration and Records home page

  32. Tools for Advisors: HoldsHandbook Pages 15-16 Students can see their holds in Portal and MySam Not all holds prevent registration Students should resolve holds ASAP Most common holds preventing registration: Collections It’s on Blue Athletic Student Judicial Programs Immunization Records

  33. TOOLS Christina Cantrell Graduation Specialist, Office of Student Success

  34. Upper-Division Integrative Electives (UDIEs) & 3/400 Level Requirements UDIEs: page 22 3/400 level: page 13

  35. Major Changes, Petitions & Graduation Major changes: page 19 Petitions: page 19 Graduation: page 13

  36. What’s next…?

  37. Table Talks/Scenarios

  38. Campus Partners Roundtables

  39. Financial Aid Workshop Crystal Baker Student Financial Aid Director

  40. Wrap-up/Survey Thank you for attending!

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