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State of Michigan • Department of Information Technology. National Infrastructure for Community Statistics (NICS). Learning Phase Workshop 1 State Organizations November 17, 2004. Agenda. State Information and Technology Environmental Outlook NICS and State Agendas Must Be Aligned
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State of Michigan • Department of Information Technology National Infrastructure for Community Statistics (NICS) Learning Phase Workshop 1 State Organizations November 17, 2004
Agenda • State Information and Technology Environmental Outlook • NICS and State Agendas Must Be Aligned • NICS and NASCIO’s Agenda Alignment • Existing State Information Practices and Applications • Future Practices • Economic Development Goals, Strategies, Practices and Applications • E-Government and Web (Role and Benefits) • Issues with Sharing Information • States Have the Natural Role, Capacity, and Experience
State Information and Technology Environmental Outlook • Revenue and funding challenges/crisis • Reorganization of government—consolidation of programs/agencies • Demand for more efficient/effective government services • Emerging CIO role – impact of economic development, health care, etc. • Broadband and its economic impact • Growth of legislative scrutiny/oversight
State Information and Technology Environmental Outlook (continued) • IT staffing succession/transition • Demand for enterprise performance metrics • Influence of federal funding priorities • Inter-governmental sharing of resources • Pent-up demand for IT deployment • Citizen expectations (seamless) based on marketplace experience • Emergence of wireless technology and services • Emphasis on privacy, security and health care • IT/telecom convergence
NICS and State Agendas Must Be Aligned • Governor Granholm’s agenda: • Create more business investment and jobs • Improve student achievement • Make people healthier and families stronger • Enhance the quality of Michigan’s natural environment • Make Michigan’s communities safer and protect our citizens • Make government in Michigan more effective and less expensive
NICS and NASCIO’s Agenda Alignment • Facilitate the exchange of inter-governmental solutions and standards • Leverage the experience of others • Use CIOs as advisors on IT policy, investment and implementation • Promote business process improvements and integration • Preeminent source for state information technology policy and best practices for government leaders • Develop relationships and partnerships with strategic associations and policy advocates
Existing State Information Practices and Applications • From technology to information • Channel management • Information centers • Decision support systems • Collaboration • Connectivity
Future Practices • Advanced analytics • Artificial intelligence • Automated text categorization • Database management systems • Online analytic processing • Simulation • Real-time infrastructure and collaboration • Intermediary software enabling collaboration as contrasted to integration of databases • Natural language search
Economic Development Goals, Strategies, Practices & Applications • Access to statewide high speed broadband to facilitate and enhance G2B, B2C, B2B, C2C services • Provide interactive G2B online services • Develop and strengthen applications where the state can provide unique leverage (GIS) • Improve selected economic development services on a priority basis (licenses, permits, etc) • Provide “Digital Coattails” to local governments • Improve the state brand
E-Government and Web (Role and Benefits) • Strategic supporter and enabler of government policies • Improve transparency and accountability • Treat citizens as customers • Ease regulatory and reporting compliance • Human capital development • Build communities of interest • Offers capabilities for homeland and cyber security • Cut costs • Improve service • Manage government better
Issues with Sharing Information • Security • Governance • Ownership • Privacy • Architecture • Costs • IT personnel resources • Technology sophistication • Win/win for everyone
States Have the Natural Role, Capacity, and Experience • Networks/partnered relationships are supplementing traditional government hierarchies (governing by networks) • Concepts that states bring to the table include information, technology, management and governance experience in addressing and resolving related issues • States are intermediaries, natural brokers between local and federal governments • States have a history and capacity for innovation and collaboration