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(Collaboratory Leadership Class #5). Communication and Awareness. How to Communicate in Leadership. http://changingminds.org/techniques/listening/listening_styles.htm. Listening Styles. People-oriented Content-oriented Action-oriented Time-oriented. People-Oriented Listening.

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communication and awareness

(Collaboratory Leadership Class #5)

Communication and Awareness

How to Communicate in Leadership

http://changingminds.org/techniques/listening/listening_styles.htm

listening styles
Listening Styles
  • People-oriented
  • Content-oriented
  • Action-oriented
  • Time-oriented
people oriented listening
People-Oriented Listening
  • show strong concern for others and their feelings
  • external in focus
  • use stories as a means of understanding
  • use appeal to emotion in their arguments
  • can find problems when they become overly involved with others
    • can impair sense of judgment and ability to discriminate
  • may associate so strongly to others that they don't see limitations and faults
content oriented listening
Content-Oriented Listening
  • more interested in what is said than who is saying it or what they're feeling
  • focus on facts and probe into detail
  • seek to understand cause-and-effect
  • look for pros and cons and seek solid logical argument
  • can run into trouble when they reject ideas of others because it doesn't have sufficient supporting evidence
action oriented listening
Action-Oriented Listening
  • focus on what will be done, what actions will happen, and when and who will do them
  • look for plans of action
  • like crisp, clear descriptions and answers that are grounded in concrete reality
  • can be impatient and hurry speakers towards conclusions
  • can appear overly concerned with control and less about the well-being of others
time oriented listening
Time-Oriented Listening
  • have their eyes constantly on the clock
  • organize day into neat compartments
    • will allocate time for listening but will be concerned if it runs over time
  • talk about time available and seek short answers which are too the point
  • may constrain people who are focused first on people elements