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Strategic HR Management in Healthcare: Legislation, Trends, and Goals

Explore HR legislation, such as EEO and ADA, workforce trends like multiskilled employees, and HR's strategic goals in healthcare. Learn about training, compensation equity, benefits, and termination practices. Stay compliant and proactive in HR management.

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Strategic HR Management in Healthcare: Legislation, Trends, and Goals

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  1. Human Resource Management • HR Legislation • Trends in Healthcare Workforce • Strategic Goals of HR Management

  2. HR Legislation • Equal employment opportunity (EEO) • Civil Rights Act of 1964 • Pay given to men and women • Discrimination based on race, religion, national origin and sex • Age discrimination (1967) • Handicapped discrimination (1973), ADA (1990) • Equal Employment Opportunity Commission (EEOC).

  3. Discrimination Remedies • Back pay • Affirmative action • Use of goals, timetables, or other methods in recruiting • To promote the hiring, development, and retention of "protected groups.”

  4. Trends in Healthcare Workforce • Multiskilled employees • Teams • Diverse workforce • Physician unionization

  5. Strategic Goals of Human Resource Management (HRM) • Attract an effective work force • Develop work force to its potential • Maintain the work force.

  6. Recruiting • Internal recruiting • External Recruiting • Realistic Job Preview (RJP) • Legal Considerations in Recruiting

  7. Selection • Job descriptions • Selection Devices

  8. Training and Development • On-the-job training (OJT) • Orientation • Classroom training • Programmed and computer-assisted instruction • Conference and case discussion groups.

  9. Promotion From Within • Job Posting • Employee Resource Chart.

  10. Performance Appraisal • 360-degree Feedback • Halo error • Homogeneity • Behaviorally anchored rating scale (BARS).

  11. BARS Oustanding 5 If customer has defective merchandise, will arrange for repairs 4 Shares complete information on return policies 3 Will remember to say “shop again with us” 2 Delay customer without explanation 1 Be rude and disrepectful Unsatisfactory

  12. Compensation • Fit company strategy • Pay-for-performance systems • To maintain employee morale.

  13. Compensation Equity • Job Evaluation = Worth of jobs • Internal equity • Wage and Salary Structure • Point system

  14. Pay-Trend Line Job Evaluation Points 100 Pay-trend line 50 0 5.00 7.50 10.00 12.50 15.00 17.50 Survey Pay Rates

  15. External Pay Equity • Competitive market pay rates • Pay surveys • Consulting firms • U.S. Bureau of Labor Statistics • Trade associations.

  16. Benefits • 1/3 to 2/3 of labor costs • Sensitive to changes in employee life styles • Cafeteria-style benefit packages.

  17. Termination • Poor performers can be dismissed • Use exit interviews • Transition for departing employees.

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