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Effective Street Outreach

Effective Street Outreach. Ryan Hannon Street Outreach Coordinator Goodwill Northern Michigan ryanh@goodwillnmi.org @ TweetOutreach. Gina Misuraca PATH Team Lead Community Housing Network, Inc. Mellena Martinez Community Programs Manager Community Housing Network, Inc.

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Effective Street Outreach

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  1. Effective Street Outreach • Ryan Hannon • Street Outreach Coordinator • Goodwill Northern Michigan • ryanh@goodwillnmi.org • @TweetOutreach • Gina Misuraca • PATH Team Lead • Community Housing Network, Inc • Mellena Martinez • Community Programs Manager • Community Housing Network, Inc

  2. Housing Focused *http://www.jsonline.com/story/news/politics/2017/04/18/wisconsin-lawmakers-consider-bills-housing-homeless-drug-testing-public-housing/100597076/

  3. Basic needs vs Housing? *

  4. When clients say “no” *

  5. Case Management Guidebook : Supporting Households Moving Out of Homelessness Key Points: Assertive Engagement: 1) Throw away the one size fits all 2) Be authentic 3) Be flexible and persistent showing empathy and a positive regard for the client 4) Be transparent Strength-based approach SMART Goal Setting: Specific, Measurable, Attainable, Relevant, and Time Based Motivational Interviewing: 5 stages of change Carl Rogers believed three attributes were necessary in order for the client to be open to change genuineness, empathy, and a positive regard for the client. http://www.flhousing.org/wp-content/uploads/2019/03/Case-Management-Guidebook-FINAL-06.2018.pdf

  6. Building Trust • Don’t promise anything • Do what you say • Always be on time • Explain processes • Non-judgmental, no really • Respecting choice *https://www.theguardian.com/us-news/2017/jul/05/us-inequality-poor-people-bad-choices-wealthy-bias

  7. Assessment

  8. Verification of Homelessness

  9. Document Interactions

  10. Operating in Community *

  11. Community Engagement and Involvement Ways to increase community engagement: • Continuum of Care (CoC) – develop a document showing community wide funding sources • Coordinated Entry System (CES) – prioritized referrals for program availability • Faith Based Organizations – utilize their funds to assist with gaps in service and funding • Collaborative Outreach – Examples: 8 Mile border with CHN, NSO, SOS, and Ferndale PD. Macomb County Community Mental Health and CHN outreach

  12. Emergency Services • Central Dispatch • First Responders • Emergency Rooms • Hospital • Jail • Detox • Substance Use Treatment Centers • Shelters • Community Members • Police • Others

  13. Warm Transfer *https://pureapps2.hw.ac.uk/ws/portalfiles/portal/7456915/US_Pathways.pdf

  14. Effective Street Outreach Ryan Hannon Street Outreach Coordinator Goodwill Northern Michigan @TweetOutreach Gina Misuraca PATH Team Lead Community Housing Network, Inc Mellena Martinez Community Programs Manager Community Housing Network, Inc

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