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Being a Team Player. Task-Related Characteristics: Possess technical expertise or functional competence Assumes responsibility for problems Shows a willingness to commit to team goals Has an ability to see the “Big Picture”. Being a Team Player Con’t. People-Related Characteristics:

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being a team player
Being a Team Player
  • Task-Related Characteristics:
    • Possess technical expertise or functional competence
    • Assumes responsibility for problems
    • Shows a willingness to commit to team goals
    • Has an ability to see the “Big Picture”
being a team player con t
Being a Team Player Con’t
  • People-Related Characteristics:
    • Trusts other team members
    • Shares credit for your accomplishments with the team
    • Recognize the interests and achievements of others
    • Listens actively both inside and outside of meetings
    • Offers constructive criticism, able to accept it
types of team building
Types of Team Building
  • Role Definition – clarifying obligations, norms etc.
  • Goal Setting – learning how to write proper goals, how to use them to motivate, and learning to give and receive feedback
  • Problem solving – exercises to improve the team’s decision processes
  • Interpersonal processes – building trust and open communication (wilderness )
advantages of a team based organization
Advantages of a Team-Based Organization
  • More knowledge and skills
  • Increased communication
  • Provides support/satisfies member needs
  • Good at problem solving
  • Often makes better decisions
  • Better at gaining acceptance of decisions
  • Less levels in organization
  • Good coordinating mechanisms
disadvantages of a team based organization
Disadvantages of a Team-Based Organization
  • Time
  • Fairness issues
  • Intergroup conflict
  • Loss of clear, formal leadership
  • Dominant individuals
  • Can change organization’s processes
  • Social loafing
management must re think
Management must re-think:
  • How to select members
  • How to reward teams
  • How to pay teams
  • How to design jobs for teams
  • How much authority will be given up
virtual teams
Virtual Teams
  • Cross-functional teams that operate across space, time and organizational boundaries using information technology
  • Increasingly possible because of:
    • Members communicate through technology
    • Usually temporary task forces or product development groups can work from a distance
  • Increasingly necessary because of:
    • Globalization
    • Knowledge management
    • Need for team work
team effectiveness model
Organizational and

Team Environment

Team Design



  • Reward systems
  • Communication systems
  • Physical space
  • Organizational environment
  • Organizational structure
  • Organizational leadership
  • Task characteristics
  • Team size
  • Team composition
  • Achieve organizational goals
  • Satisfy member needs
  • Maintain team survival/commitment

Team Processes

  • Team development
  • Team norms
  • Team roles
  • Team cohesiveness
Team Effectiveness Model
team design elements
Team Design Elements
  • Task characteristics
    • Better when tasks are clear, easy to implement
    • Task interdependence
    • Share common inputs, processes, or outcomes
  • Team size
    • Smaller teams are better
    • But large enough to accomplish task
  • Team composition
    • Members motivated/competent to perform task in a team environment
    • Team diversity
stages of team development



Existing teams might regress back to an earlier stage of development


Stages of Team Development


team norms
Team Norms
  • Informal rules and expectations team establishes to regulate member behaviors
  • Norms develop through:
    • Explicit statements
    • Critical events in team’s history
    • Initial team experiences
    • Beliefs/values members bring to the team
causes of team cohesiveness
Causes of Team Cohesiveness














Difficult Entry

team cohesiveness outcomes
Team Cohesiveness Outcomes

Members of cohesive teams:

  • Want to remain members
  • Willing to share information
  • Strong interpersonal bonds
  • Want to support each other
  • Resolve conflict effectively
  • More satisfied and experience less stress

© J. Major, Ottawa Citizen