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Explore leadership's role in managing change amidst the Information Age, blending theory with reality to uncover practical techniques. Delve into post-9/11 challenges and the essence of managerial and leadership distinctions. Discover the evolutionary waves of change from past to present, and grasp fundamental organization resistance. Gain insights into future global shifts, values rearrangement, and organizational evolvement.
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The Role of Leadership in Managing Change in The Information Age MIPT
Agenda • Leaders vs. Managers • Theory vs. Reality • Practical Techniques • Post 9-11 MIPT
Managers Do Things Right Leaders Do The Right Thing MIPT
“In theory, there is no difference between theory and practice. In practice there is.” - YogiBerra The Bottom Line MIPT
Period of Enormous Change • Toflers – Revolutionary Period of Change • Last Three Decades • Globalization • Adaptive Problems • But… • Basic Nature of Most Organizations is to Resist Change MIPT
We Are Living In A Period Of Time • That Will Produce More Change For Humanity Than Any Previous • Era In History • - John Peterson • WAVEPERIODACTIVITIESTIME SPAN • ------------ Hunter/Gatherer Nuts/Berries & Game 10,000 years • First Wave Agricultural Age Farming 1,000 years • Second Wave Industrial Age Mass Production 100 years • Third Wave Information Age Knowledge Based Decades MIPT
The One Thing We Can Be Sure of Is that • the World that Will Emerge From the • Present Rearrangement of Values, • Beliefs, Social and Economic Structures, • of Political Concepts and Systems, • Indeed, of World Views, Will Be Different • From Anything Today Imagined • - Peter Drucker • “Post Capitalist Society” MIPT
Organizational Concepts • Purpose • Belief • Alignment • Actions MIPT
Foundation Right is Right Regardless if No One is Doing it Wrong is Wrong Regardless if Everybody is Doing it - Quick Oil Change MIPT
Improving Organizations • What Is • What Could Be • What Should Be • Led to Six Sigma MIPT
Managing Change • Start with a Vision • Determine Core Competencies • Project the Future • Lay out the Road Map • Practical Example MIPT
The Hardest Part of Managing Change is Determining What Not to Change MIPT
Values • Loyalty • Duty • Respect • Selfless Service • Honor • Integrity • Personal Courage • Leadership MIPT
Common Sense • Philosophy • Timing • Zero Defects • Listen • Develop Successor • Not Loved but Respected • Understand Yourself • Platoon Leaders Up Front • Balance • Focus Down MIPT
Post 9-11 • Lincoln • Out of the Box • Risk • Churchill MIPT