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Common Employability Skills Employer Toolkit Webinar February 16, 2017

Common Employability Skills Employer Toolkit Webinar February 16, 2017. Common Employability Skills Toolkit. What are Common Employability Skills (CES)?.

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Common Employability Skills Employer Toolkit Webinar February 16, 2017

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  1. Common Employability Skills Employer Toolkit Webinar February 16, 2017

  2. Common Employability Skills Toolkit

  3. What are Common Employability Skills (CES)? • The National Network of Business and Industry Associations (NNBIA) brought together the organizations that represent employers from major economic sectors and has worked to identify the core set of fundamental skills that potential employees need in the workplace.

  4. Common Employability Skills • Personal Skills • Integrity • Initiative • Dependability & Reliability • Professionalism • People Skills • Teamwork • Communication • Respect

  5. Common Employability Skills • Applied Knowledge • Reading • Writing • Mathematics • Science • Technology • Critical Thinking

  6. Common Employability Skills • Workplace Skills • Planning & Organizing • Problem Solving • Decision Making • Business Fundamentals • Customer Focus

  7. What’s included in the CES Employer Toolkit? • Descriptions of the categories of the most commonly used assessments for the skills inherent in the CES. • Formal: Biographical Data, Cognitive Ability (example provided WorkKeys, Integrity Tests, Personality Tests) • Informal: Workplace Samples & Simulations, Interviewing (example provided Behavioral Interviewing)

  8. Using Behavioral Interviewing to Assess CES

  9. What is Behavioral Interviewing? • Technique developed by industrial psychologists in the 1970's. • Helps employers select candidates with the desired knowledge, skills, and abilities. Past performance is a predictor of future performance

  10. Why Behavioral Interviewing? • 41% of companies say bad hires cost them at least $25,000 and • Behavioral Interviewing is estimated to be 55% predictive of future behavior.

  11. Behavioral Interviewing Steps • Step 1: • Review job descriptions • Identify the competencies required for the job. • Prioritize these competencies • Develop effective interview questions for each required competency

  12. Behavioral Interviewing • Behavioral Interviewing elicits stories that reveal how candidates will respond to situations they'll face on the job. • Typical questions begin with: “Tell me about a time…….” or “Give me an example of when you……”

  13. What should employers look for? STAR • A description of the past situation/ task • The action that the candidate took • The result of the candidate’s action

  14. What should employers look for? • Details…. Specifics…. • What did the candidate do? • What actions did they take? • Did their actions reflect knowledge and experience of the competency?

  15. Examples • Tell me about a time when you had too many things to do and you were required to prioritize your tasks. • What is your philosophy of good customer service? Describe a time when you used this customer philosophy to deal with a perplexing problem. • Have you worked with a person who did things differently than you on the job? How did you resolve any conflicts?

  16. Using Work-based Learning for Teaching & Applying CES

  17. Personal Skills • Integrity: Present scenarios that could include dilemmas requiring difficult personal decisions. • Initiative/Dependability & Reliability/Adaptability/Professionalism: Supervisor can use Behavioral Checklist for coaching.

  18. People Skills • Teamwork: Team members can rate each other and provide constructive feedback. • Communication: Utilize CEWD’s Workplace Skills Workshop.

  19. Applied Knowledge • Reading: Provide copies of workplace documents such as memos, handbooks, and manuals. • Mathematics: Encourage the use of the math videos on the Khan Math Academy website: https://www.khanacademy.org/math

  20. Workplace Skills • Information Technology: Have internal IT staff teach interns how to use the tools that the company uses for planning and organizing, such as Outlook. • Problem Solving: Teach the problem-solving process outlined in this category of the CES Model.

  21. For more information, contact: Valerie Taylor, valerie@cew.org Rosa Schmidt, rosa@cewd.org Center for Energy Workforce Development 701 Pennsylvania Ave., N.W. Washington, D.C. 20004-2696 www.cewd.org

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