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MANAGEMENT REVIEW

MANAGEMENT REVIEW. PHOENIX AZ BRANCH 711 JULY 2011. MANAGEMENT REVIEW. Action item request JUNE 2011 Sergio Rosas/ Daniel Bailey Need action plan for returned pipe and where to stage also need location map on pipe yard to be posted on fork lift and yard quality board

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MANAGEMENT REVIEW

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  1. MANAGEMENT REVIEW PHOENIX AZ BRANCH 711 JULY 2011

  2. MANAGEMENT REVIEW • Action item request JUNE 2011 • Sergio Rosas/ Daniel Bailey • Need action plan for returned pipe and where to stage also need location map on pipe yard to be posted on fork lift and yard quality board • Target date - July 29 2011 • Yard map finished Sergio Rosas to approve yard map to be posted by Daniel B at locations, action plan still in process of being completed. • ACTION ITEMS FOR JULY 2011 • Daniel bailey • Need water line run thru out warehouse to feed new eye wash stations • TARGET DATE - AUGUST 31 2011 • RESULTS OF AUDITS - ZERO IN JULY

  3. MANAGEMENT REVIEW • Customer feedback • Incident reports customer • 1.C-711-110, CHUBB – Product marked incorrectly (Danny Garcia) • 2.C-711-109, DRRS Plumbing- wrong quantity shipped ,under (Danny Garcia) • 3.C-711-108,FOOTHILLS-Pricing Error (Danny Garcia) 4. C-711-107,FOOTHILLS-Pricing error (Danny Garcia) 5. C-711-106, FOOTHILLS- Pricing error (Danny Garcia) 6.C-711-105, GUARDIAN FIRE- Pricing error (Joe Balestreri) SURVEYS: we received 11 back (see following pages)

  4. MANAGEMENT REVIEW • SUPPLIER PERFORMANCE & CONFORMITY • 1.S-711-016,VICTAULIC-Wrong quantity shipped under (Sergio Rosas) • 2. S-711-015,VICTAULIC –Incorrect material shipped (Danny Garcia) • 3.S-711-014,SPEARS-Incorrect material shipped • INTERNAL INCIDENT REPORTS • 1.I-711-041,Management- Misc. order related error (Danny Garcia)

  5. OVERVIEW OF MEASURABLE OBJECTIVES

  6. MANAGEMENT REVIEW • Overview of key performance indicators • SUPPLIERS: • • 1. COMPLIANCE TO AML = 100% • • 2.Suplier nonconformance's-three to report in July • • 3. Product inspection- we have had no incidents with our suppliers products In July turned in. • • 4. Suppliers on time deliveries 100% in June. • • CUSTOMER: • • 1.0n-time delivery rate= 91% • 2.Customer feedback (incident reports) total of six incident reports. • • 3. customer surveys – 11 turned in • • 4. total credits for the month of June 28 • " Internal performance: • • BPR=92.9% • • Tax discrepancy -ok at this time • • Freight billing -within limits • • Repair on equipment-F-550 TOTAL $ 2574.25. Forklift fabhop$ 345.00 • • Days of inventory on hand 35 • • Dead inventory on hand 3.1% • " may zero injuries • II Auto/truck incidents-zero to report • " Safety inspection-up to date no incidents to report • • Training on associates-Steven Blaisfork-lift training needed

  7. MANAGEMENT REVIEW • Overview of corrective actions/incidents reports • July 2011 • Corrective action reports –zero to report • Customer incidents- 6 • Supplier incidents-3 • Internal incidents- 1

  8. MANAGEMENT REVIEW • Preventive actions –zero turned in • Training &resource needs- fork lift training for Steve blais • Changes impacting quality management system (changes in business) none at this time.

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