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Enhancing Performance in Public Sector Organizations: Strategies for Effective Management

This document explores how managers in public sector organizations can influence performance outcomes through effective leadership and strategic management. It examines key performance metrics, including customer satisfaction, cost efficiency, and organizational effectiveness. The framework integrates essential traits, situational factors, and the role of human resource management in driving organizational performance. The strategy document outlines course requirements and components such as SWOT analysis, strategic goals, and logic models, providing a comprehensive approach for managing public organizations effectively.

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Enhancing Performance in Public Sector Organizations: Strategies for Effective Management

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  1. PUB AFRS 812Strategy for Public Organizations

  2. Public Sector Labor Distribution

  3. Can managers impact performance?

  4. Performance Targets Customer Satisfaction Cost Efficiency Effectiveness

  5. Leadership and Performance Frameworks Traits (e.g. intelligence) Situational Factors (e.g. resource scarcity) Skills (e.g. communication) Organizational Performance Behaviors (e.g. task, relations, change)

  6. Management and Performance Frameworks MANAGEMENT FACTORS Leadership Factors Situational Factors (e.g. resource scarcity) Human Resource Management Organizational Performance Strategy/Strategy Content

  7. 810 Managing Public Organizations 880 Nonprofit Management 811 Managing Human Relations 880 Contract Management 880 Project Management 880 Innovation & Change 880 Performance Management

  8. Course Requirements Class Contribution 10% Strategy Document Assignment SWOT Analysis and Strategic Goals: 20% Overall Strategy 20% Strategy Map/Logic Model 20% Final Strategy Document 30%

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