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NEBOSH General Certificate. Managing - the core skills. Planning - objectives - priorities - action plans . Organising Responsibilities Systems - expertise. Controlling - hazard recognition - risk assessment - risk management. Monitoring - checking use

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General Certificate


Managing - the core skills


- objectives

- priorities

- action plans

  • Organising
  • Responsibilities
  • Systems
  • - expertise


- hazard recognition

- risk assessment

- risk management


- checking use

of control measures

- safe systems etc

health and safety management
Health and Safety Management.
  • To manage the safety of people, we should
    • Create a health and safety policy
    • Carry out risk assessments and re-assess
    • Develop a safety plan
    • Train to ensure competence
    • Monitor performance
    • Change policy or the plan as required
hs g 65 step 1 set your policy
HS G 65 Step 1, Set Your Policy
  • Decide and develop your policy which should
    • Have three sections (HSW Act s2)
      • Statement of intent
      • Organisation
      • Arrangements
    • Steer direction company takes, and influences all activities
    • Set standards
    • Becomes the centre for safety management
    • Defence for litigation, prosecution and insurance claims
hs g 65 step 2 organise your staff
HS G 65 Step 2 Organise Your Staff
  • To make effective policy, involve staff, gain commitment
  • The four ‘C’s help in developing a positive culture
    • ‘Competence’
      • Recruitment, training, advice and support
    • ‘Control’
      • Delegate responsibility, secure commitment, provide instruction and effective supervision
    • ‘Co-operation’
      • Between individuals, groups of employers, employees, contractors, temps etc
    • ‘Communication’
      • By written, spoken and visible actions
hs g 65 step 3 plan set standards
HS G 65 Step 3 Plan & Set Standards
  • Develop a plan
    • How to eliminate or control significant risks
    • How legislation is to be implemented
    • H & S targets with managers and supervisors
    • Purchase and supply policy etc
    • Defining tasks, processes, equipment, product design and services
    • Safe systems of work
    • Procedures for serious and imminent danger
    • Co-operation with contractors / neighbours
    • Standards setting to measure performance by
hs g 65 step 4 monitor performance
HS G 65 Step 4 Monitor Performance
  • Just like finance, production or sales, you need to monitor / measure performance to find if you are successful, you need to know
    • Where you are
    • Where you want to be
    • What is the difference - and why
  • Two types of monitoring systems
    • Active
      • Before things go wrong
    • Reactive
      • After things have gone wrong
hs g 65 step 5 audit and review
HS G 65 Step 5, Audit and Review
  • We need to learn from our experiences
  • Monitoring provides information to review activities, and decide how to improve performance
  • Audits can tell how reliable and effective your systems are
  • Reviewing policy needs to consider
    • Compliance with performance standards
    • Where standards maybe absent or inadequate
    • Compliance with legislation
    • Achievement of stated objectives within given time scales i.e. Injury, illness and incident data
    • Immediate or underlying causes, trends and common features
  • What gets measured, gets done

Management Tools,

to Assist in Developing


Maintaining a Safe Working Environment

safety inspections
Safety Inspections.
  • A health and safety inspection is
    • To go to a workplace, identify the hazards, and

assess whether they are being adequately controlled

    • Can be, safety adviser, manager, supervisor

safety rep’, or any combination (can be a team)

    • Should have an inspection sheet, with actions

responsibilities and completion deadlines etc

    • Should have management involvement, authority
    • Should have a system for recording, and filing
    • Must be competent
safety tours
Safety Tours
  • Short informal Inspections
  • Need check sheet / recording
  • Can be used by management and safety advisors as a monitoring method
  • Managers and supervisor should implement each day
health and safety audit
Health and Safety Audit
  • A health and safety audit is a comprehensive analysis of a companies health and safety systems, they seek to confirm :
    • Does the company have a health and safety system of management ?
    • Is the system adequate for their needs ?
    • Do they use the systems in place ?
    • Have the objectives been achieved ?
    • Justification for a future strategy ?
  • Carried out by independent person
  • Considers : policy, plans, procedures

Legislation compliance, SS of W, etc

safe system of work
Safe System of Work?
  • A safe system of work is
    • A formal procedure which results from a systematic examination of a task in order to identify all the hazards
  • It defines safe methods to ensure that hazards are eliminated or risks minimised
key elements of a safe system
Key Elements of a Safe System
  • Plan in advance of the work
  • Not routine operator instructions
  • Consider the people - experience etc
  • Account for ‘familiarity breeding contempt’
  • Establish the system
    • Written instruction
    • Training
    • Supervision (monitoring)
safety analysis jsa
Safety Analysis (JSA)
  • Analyse the task
    • Identify the hazards
    • Assess the risks
    • Plan the system
job safety analysis syndicate
Job Safety AnalysisSyndicate
  • Consider a car driver with a puncture !
  • List all the steps you need to take to change the tyre?
  • Consider at each step
    • What the hazards are ?
    • The adverse effects that could occur ?
    • Any control method ?


Description Hazards Effects Control Methods

permit to work
Permit to Work
  • A formal document controlled system applied to high risk activities
    • Maintenance on machinery
    • Working on live electric
    • Entry into confined spaces
    • Excavation with buried services
    • Hot work near flammables
    • Work on or near overhead cranes
permits to work
Permits to Work
  • Permits should contain
    • Date, start / stop time, method of work, precautions, people, signatures to authorise work to start ,and to confirm work is complete, also for agreement to carry the work out in that way
  • Permits should ideally not go beyond 8 Hr or a Shift
  • If work is not complete Start a new permit
  • Breach of a permit should be a disciplinary offence
legal requirements
Legal Requirements
    • Employers Duties
  • Management of Health and Safety at Work Regs
    • Information for employees
  • Safety Reps and Committees Regs
  • Consultation with Employees Regs
  • Safety Signs Regs
  • CHIP
  • PUWER, COSHH…etc
cycle of communication
Cycle of Communication

Presenter + Aim

Feedback i.e.


… or not !



Format i.e.

written, said


depending on


attitudes etc

Understanding of


group work
Group Work
  • What methods do you use to communicate health and safety in your company ?
    • What could prevent good communication (barriers)
    • How could you overcome those barriers
barriers to communication sender and receiver


Irrelevant detail

Too much little info

Poor quality info


Vague, ambiguous terms used

Wrong style

Wrong language, jargon

Complexity of the message


Physical defect-

hearing / speech

Language difficulties

Lack of knowledge

Lack of training

Lack of experience


Lack of feed back


Barriers to Communication‘Sender and Receiver’
barriers to communication
Barriers to Communication
  • The Place
    • Size
    • Equipment
    • Facilities
    • Lighting
    • Glare from sun etc
    • Noise
    • Comfort of seating
    • Temperature
    • Distractions
methods of communication

Safety policy


Inspectors letter / notice

Registered / official forms

Safety meeting reports

Notices on notice board

Statistics, signs

Memos, training




Rumour / grapevine

Custom and practice

Body language

Methods of Communication
people remember
People Remember
  • 10% of what they read
  • 20% of what they hear
  • 30% of what they see
  • 50% of what they see and hear
  • 70% of what they say in conversation
  • 90% of what they say as they do a thing
choosing the medium
Choosing The Medium
  • We have to consider
    • Personal or impersonal
    • Cost
    • Is feedback necessary (person or action)
    • Will the message get through
    • Accuracy and speed
    • Permanent record required
    • Credibility of source
internal external sources of health and safety information

Risk assessments

Committees / representatives

Accident records




Inspectors reports





Local safety groups

Suppliers / manufacturers

Libraries / data banks



Internal / External Sources of Health and Safety Information
group work32
Group Work
  • Why may verbal instructions not be clearly understood ?


  • Why employees may fail to comply with safety instructions ?
misunderstanding and non compliance
Misunderstanding and Non- Compliance
  • Could Be Because
    • Unrealistic or ill conceived procedures or instructions
    • Mental / physical capabilities not taken account
    • Poor safety culture / complacency / lack of motivation
    • Peer pressure / other priorities / pressures
    • Risks not perceived
    • Environment ie. Noise
    • Fatigue and stress
    • Lack of consultation or commitment
communications questions
Communications Questions
  • Outline the sources of information that could be consulted when developing a Safe System of Work (8)
  • Outline the various methods of communicating health and safety information to the workforce (8)
  • Outline the reasons that may prevent a verbal instruction being clearly understood by an employee (8)
  • Outline the various ways in which a Safety Policy Document could be communicated to the workforce (8)
essential elements of training
Essential Elements of Training
  • The Trainer
    • Experience
    • Knowledge
    • Knowledge of limitations i.e. knowing what you don’t know
  • Training method
  • Venue
  • Date
  • Duration
  • Cost
induction training
Induction Training
  • First day
    • Fire precautions, first aid
    • Workplace, colleagues
    • Canteen, toilets etc
  • First week
    • Hazards, risks & precautions
    • Emergency procedures, limitations
    • Key people
  • First 6 months and onwards
    • Detailed safe systems of work
    • Changes, refresher
training needs analysis
Training Needs Analysis
  • Stage 1
    • Analyse the job content by JSA
  • Stage 2
    • Identify the knowledge, skills and experience required
  • Stage 3
    • Assess individual competence
  • Stage 2 & 3 = training need
forms of training
Forms of Training
  • Interactive
  • Computer based
  • Visual
    • ‘a picture paints a thousand words’
  • Practical
  • On site where possible
  • Tailored to the organisations’ systems
  • Tailored case studies, audit results etc
  • Use team leaders / safety representatives to train
aims and objectives
Aims and Objectives
  • Aim - journey's end
    • e.g. Aim to train employees in the correct use of hearing protection
  • Objective – what delegates should be able to achieve
    • Understand how the ear can be damaged by noise
    • Explain why hearing protection is necessary
    • Recognise the areas where hearing protection must be worn
    • Use proper procedure for obtaining hearing protection
    • Inspect ear muffs for damage
    • Maintain the equipment
group work41
Group Work

Outline factors to be considered when planning and preparing a health and safety training session








  • Topic
    • Make it interesting ?
    • Keep to the point ?
    • Ensure it can be clearly understood ?
    • Tailor it to the audience ?
    • Ensure it be presented in the time available ?
    • Ensure it will achieve what you set out to achieve ?
  • People
  • Place
  • Time
  • Preparation
    • Training material
    • Venue
  • Practice !!
    • Welcome and Introduction
    • Talk
    • Timing
    • Ending
typical training questions
Typical Training Questions
  • Outline the main h & s topics to be included in an induction training programme for new employees (8)
  • Outline how health and safety training needs can be identified (8)
  • Outline the events that may create a need for additional health and safety training within an organisation (8)
  • Outline the factors to be considered when preparing and presenting a health and safety training session (8)
  • Explain why induction training is important in the prevention of accidents (8)
  • Outline the issues that should be included in a training programme for employees on the emergency action to take in the event of a fire (8)


Safety Representatives and Safety Committees Regulations 1977

safety representatives and safety committees regulations 1977
Safety Representatives and Safety Committees Regulations 1977
  • Appointed by a recognised trade union
  • 2 years service or experience in similar employment
  • Name of the representative and group represented notified to the employer in writing
  • Appointment ceases on notification by the union or when employment ceases
the duties of safety representatives
The Duties of Safety Representatives
  • Take reasonable practicable steps to keep themselves informed of
    • Health and safety legislation
    • Their workplace hazards and precautions
    • Safety policy and arrangements
  • Encourage co-operation between their employer / employees in promoting and developing improvements in health and safety
  • Report to their employer the effectiveness of health and safety measures and any unsafe or unhealthy working practices
  • The 'duties' do not imply legal responsibility
representatives are entitled to
Representatives Are Entitled To:
  • Inspect the workplace for hazards
  • Investigate complaints about health / safety
  • Make representation to their employer
  • Consult with and receive information from HSE inspectors (or other enforcing authority)
  • Inspect documents / be provided with information
  • Attend meetings of safety committees
  • Undertake training
  • Reasonable facilities
  • 2 or more can ask (in writing) for a safety committee
aims of a safety committee
Aims of a Safety Committee
  • To
    • Keep under review the measures taken to ensure the health and safety at work of employees
    • Consultation
    • Communication
    • Recommending options to the company
objectives terms of reference of a safety committee
Objectives / Terms of Reference of a Safety Committee
  • Committees should identify their own objectives and terms of reference, these might include
    • Review accident / disease statistics
    • Examine safety inspection / audit reports
    • Consider special reports
    • Assist in developing procedures etc
    • Monitor the extent of safety content in employee training
    • Monitor and improve safety communication and publicity
    • Provide a link with enforcing authority
what makes a committee effective
What Makes a Committee Effective?
  • Right number and mix of members
  • Adequate authority to consider recommendations
  • Knowledge and expertise
  • Good communications
    • Management / committee
    • Committee / employees
  • Suitable level formality, agenda, minutes, chairman
  • Access to specialist advice
  • Commitment
  • Frequency
health and safety consultation with employees regulations
Health and Safety (Consultation With Employees ) Regulations
  • Employers are required to consult with employees on matters that affect their health and safety
  • The Regulations describe
    • What you must consult employees about
    • How you chose to consult employees
      • Directly, or
      • Through elected representatives
    • Guidance about how to carry out elections etc
consultation with employees regs
Consultation with Employees Regs
  • Information
  • Functions
    • Report to their employer the effectiveness of health and safety measures and any unsafe or unhealthy working practices
    • Represent employees in consultation with the HSE / EHO
  • Training, time off and facilities
  • Civil liability
what must employees be consulted about
What Must Employees Be Consulted About ?
  • Introduction of any measure
  • Arrangements for appointments of competent persons
  • Any health and safety information required
  • Planning and organising H&S training
  • New technologies
information consultation
Information & Consultation




  • Preventative and protective measures to ensure safety
  • Identity of “competent person”
  • Risks from risk assessment
  • Procedures in event of emergency
  • Risks from another employer’s undertaking
  • Introduction of any measure
  • Arrangements for appointment of competent person
  • Health and safety information required
  • Planning and organising
  • H&S training
  • New technologies

Knowing What - MH&SWR Planning How- H&SCER

safety representatives and representatives of employees safety
Safety Representatives and Representatives of Employees Safety

Definition safety representative representative of

employee safety

Appointmentby recognised trade union by group of employees

Functionsto be consulted, and to make representation on

potential hazards and dangerous occurrences and

general H&S matters & consultations with H&S


  • - investigate hazards, - no additional accidents & complaints functions
  • - to carry out inspections
  • - receive information from
  • inspectors
  • - to attend appropriate
  • safety committees
typical safety reps and safety committees questions
Typical Safety Reps and Safety Committees Questions
  • a) Explain the circumstances under which an employer must form a Health and Safety committee (2)

b) Give reasons why a Health and Safety Committee may be ineffective (6)

  • Outline the functions of a safety representative as stated in the Safety Committees Regulations 1977 (8)
  • With regards to the Safety Representatives and Safety Committee Regulations 1977
    • Explain the occasions when a safety representative is legally entitled to inspect the workplace (6)
    • Describe the facilities that an employer may need to provide to safety representatives (2)