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BCP for Pandemic Influenza. by: Wan Asriah Wan Adnan Head Business Continuity Bursa Malaysia Berhad July 2007. wan_asriah@bursamalaysia.com. Our Concern. Cumulative No. of Confirmed Human Cased of H5N1 reported to WHO as of 15 June 2007. Source: WHO

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Presentation Transcript
slide1

BCP for

Pandemic Influenza

by:

Wan Asriah Wan Adnan

Head Business Continuity

Bursa Malaysia Berhad

July 2007

wan_asriah@bursamalaysia.com

cumulative no of confirmed human cased of h5n1 reported to who as of 15 june 2007
Cumulative No. of Confirmed Human Cased of H5N1 reported to WHO as of 15 June 2007

Source: WHO

Recent death reported in Riau, Indonesia on June 15

scope
Scope
  • Background
  • Our Approach
  • Plan Component
  • Summary of Major Initiatives
  • Our Next Initiative
slide7

Background

Extension of BURSA Business Continuity Scope

T

H

R

E

A

T

Infrastructure

Failure

Business

Disruption

Human

Unavailability

Pandemic

pandemic bcp objective
Pandemic BCP: Objective
  • To ensure Protection of BURSA Employees
  • Timely Response to Pandemic Threat
  • Ensure capability to resume critical business during
  • pandemic crisis
reference
Reference
  • Local Authorities Document

Ministry of Health Malaysia (MOH)

    • National Influenza Pandemic Preparedness Plan (NIPPP)
    • Malaysia Influenza Surveillance System
    • Medical Strategies in Management of Pandemic Influenza (PI) and Guidelines of Influenza Pandemic Management
    • Recommendations on Influenza Pandemic Preparedness for Industry in Malaysia
  • International Authorities Document

- World Health Organization (WHO) - Guidelines for Pandemic

- Global Influenza Preparedness Plan

    • Ministry of Health Singapore
    • US Dept of Health & Human Services – Pandemic Influenza Plan
    • Australian Management Plan for Pandemic Influenza
    • Continuity Planning Guide for Canadian Business
    • New Zealand Pandemic Plan
    • Thailand Pandemic Plan
    • IMF Plan on Pandemic
  • Other Organizations
    • National Security Division (NSD), Prime Minister Department
    • Bank Negara Malaysia
    • DHL Malaysia
    • DRI Asia
    • 3M Avian Flu Business Continuity
slide11

Pandemic Threat to Bursa

High likelihood

Low Impact

Travel

Restriction

Likelihood

High likelihood

High Impact

School /

Kindergarten

Closed

Visitors

Restriction

Quarantine of affected Bursa employees

Bursa employees were infected

Exchange

Square Bldg

Cordoned off

Low Likelihood

Low Impact

Low likelihood

High Impact

Impact to Bursa

Our Constraint

  • Centralised location – one person infected, could resulted in a quarantine order for all Bursa personnel
  • Resource limitation to implement full split operations
  • Cost limitation to implement dual operating site
slide12

WHO / MOH Pandemic Phase

WHO – Pandemic phases

Precautionary / Alert State

Disaster alert

plan component1
Plan Component
  • HR Communicable Disease Policy
  • BURSA Pandemic Preparedness Plan
  • Updated Bursa BC Plan
hr communicable disease policy
HR Communicable Disease Policy
  • Objective
  • To establish guidelines to prevent outbreak of any communicable disease in Bursa
  • To protect well being of Bursa employees and maintain a safe and healthy work environment

C O N T E N T S

  • Responsibility of Employee
  • Responsibility of Employer
  • Responsibility of the Business Unit / Functional Group Heads
  • Travel Policies
  • Policies on Meetings and Visitors
  • Policy on Building Management
  • Emergency Contact Numbers
  • Policy on Quarantine Order
pandemic preparedness plan
Pandemic Preparedness Plan
  • To complement Bursa Business Continuity Plan and HR Policy
  • Intended to be iterative. Should be continually updated in light of new information about pandemic influenza and countermeasure
slide18

Pandemic

Planning

Structure

Management of Infected/

Potentially

Infected Staff

Optimizing

Employee

Health

Reduction of Infection Risk

Communications

BURSA Pandemic Preparedness Plan

Strategy

Good Hygiene Practice

Personal Protection

Equipment

Plan

element

Pre-approved HR Policy

Communications

& Response Policy

pandemic escalation activation procedures

Problem

Solved?

Activate BCP recovery procedures

Pandemic Escalation & Activation Procedures

PANDEMIC

Problem

PROBLEM

STATE

  • Staff / panel doctors notified Bursa
  • MOH / authorities activate alert state

Activate Pandemic escalation Procedure

if necessary

PRE-PANDEMIC

Authority

Notify Recovery Coordinator

& Public Relations

  • FIRST ALERT
  • Activate
  • preventive
  • measure

Human

Resource

Assess extend of damage

Implement Preventive Measure

(if Pandemic)

DRMT

  • SECOND ALERT
  • Activate Segregation
  • Procedure

DRMT

Activate DRMT

recommend

A

“Split Operation’?

No

Yes

No

Assess and monitor situation

Activate Split Operations

Yes

END

No

A

DRMT

(if Pandemic)

Disaster

recommend disaster

Declared?

No

Declaration?

Yes

  • DISASTER ALERT
  • Activate Isolation
  • Procedure
  • Continue with mission critical function only

DRMT

Yes

our next initiatives1
Our Next Initiatives
  • Based on outcome of Business Continuity Survey conducted in Q2 2007
  • To extend Pandemic preparedness requirement to brokers
  • Basic requirement would include:
  • - Communications to employees on Avian Flu / Health & Hygiene
  • - Identification of critical personnel and resources to support
  • critical functions
  • - Establishment of HR policies e.g. reporting illness, sick leave
  • policy, traveling restriction etc.
bcp philosophy
BCP Philosophy

We cannot totally avoid disaster but we can minimise business impact caused by the disaster

Be Proactive NOT Reactive!!!!