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Purchasing by F&B operators Current & future profiles. Michael Altan PhD Sheffield Hallam University. F&B Literature macro-economic factors the foodservice market(s) the purchasing function (degrees of maturity) + preliminary interviews expert panel
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Purchasing by F&B operatorsCurrent & future profiles Michael AltanPhD Sheffield Hallam University
F&B Literature • macro-economic factors • the foodservice market(s) • the purchasing function (degrees of maturity) • + preliminary interviews expert panel • Compass Group, Starwood UK, SHU + independent operators • Data collection qual. • Large vs. small ops. • In-depth interviews in FR, UK, SP, SW & others • Analysis by unit, type of unit, country & cross analysis • Development of scenarios • VALIDATION • Focus group sessions in FR & UK • Data collection quants • Questionnaires across countries to assess relevance of scenarios & profiles developed • Output: • Profiles for F&B buyers. Usefulness: • A. Industry (professionalization of the function) • B. Education • C. Academic publications • Professionalism & productivity Purchasing by F&B operator: EU & Asia
Chains & related Madsen London Mimosa London Café Luc London Mosimann’s London ………… Chains & related Small F&B Ops. D&D London RED Group Spaghetti House Novotel Piccolino Le Bistrot Pierre • F&B Literature • macro-economic factors • the foodservice market(s) • the purchasing function (degrees of maturity) • + preliminary interviews • Data collection qual. • Large vs. small ops. • In-depth interviews in FR, UK & other countries • Analysis by unit, type of unit, country & cross analysis • Development of scenarios • VALIDATION • Focus group sessions in FR & UK • Data collection quants • Questionnaires across countries to assess relevance of scenarios & profiles developed • Output: • Profiles for F&B buyers. Usefulness: • A. Industry (professionalization of the function) • B. Education • C. Academic publications
Aim: To develop a comprehensive tool to assess the level of maturity of purchasing in small UK F&B operators UK F&B operations: contextual factorsFood needs of consumers getting really complex! (health, environmental impact, nutraceuticals, obesity…NPD)Increase in price of commodity productsWhen choosing a restaurant: reputation, variety & price BUT… need to focus on low prices, quality & wide variety Infrastructure of the supply chain F&B operations must become supply management (Kraljic, 1983)
Assessing maturity using 7 dimensions Maturity in purchasing a1 Planning a2 Organisational structure a3 Process organisation a4 HR Controlling Relationships with suppliers Sustainability
Stage 1 (0 to 25%) A particular best-practice activity/tool/method is known within the organisation. Stage 2 (26 to 50%) A position or person is assigned to perform the task. Stage 3 (51 to 75%) The process for completing the task is defined and documented as well as applied. Stage4 (76 to 100%) Cross-functional integration in the company is assured while basic requirements are met. Maturity in purchasing a1 Planning a2 Organisational structure a3 Process organisation a4 HR Controlling Relationships with suppliers Sustainability