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African Regional Centre for Computing (ARCC) Ngong road, opp. Ngong Hills Hotel P. O box 58638, Nairobi 00200 Tel: 2721008, Cell 0721 536409. “RAPID APPRAISAL OF NATIONAL INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) POLICY INITIATIVES IN KENYA” Presentation by: Mark Matunga (Rev).

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African Regional Centre for Computing(ARCC)Ngong road, opp. Ngong Hills HotelP. O box 58638, Nairobi 00200Tel: 2721008, Cell 0721 536409


Presentation by:

Mark Matunga (Rev)

research team
Dr. Shem Ochuodho

Dr. Carey Onyango

Hon. Jackson Mwalulu

Eng. Bruce Owalo

Mrs. Jedida Ochuodho

Rev. Mark Matunga

Mr. Joseph Onyango

Ms. Cathrine Ndung’u

Ms. Sopher Ondiaka

Mr. Bob Wekesa

Mr. Lucas Odemba


Ms. Janet Oyende

Ms. Linda Odhiambo

Mr. John Ouma

Ms. Plister Adongo

Ms. Njeri Njenga


Mr. Tom Nyang’au (Statistician)

Mr. Samson Owino (Editor)

Research team

Africa Regional Centre for Computing (ARCC) has been conducting a rapid appraisal of Information and Communication Technology (ICT) policy initiatives in Kenya. The exercise involves identifying and collecting relevant documented initiatives or efforts by both public and private sectors, as well as civil society. The project’s focus is in documentation of existing national ICT Policy or policy initiatives.

  • Identify major sector/stakeholders in ICT and draw up a list of key informants for interviewing and questionnaire administration with regard to their roles in policy formulation.
  • Carry out a review of related literature including sector policy documents, legislation, and working papers.
  • Conduct stakeholder workshops/symposia to brainstorm and discuss the sector laws and other related policy documents.
  • Produce a comprehensive report at the end of the study.
  • We identified major sector stakeholders and invited them to stakeholders’ workshops:
    • 1st Workshop 10th/Sept/2003 : A brainstorming session
      • Private and public sectors were represented
      • The general call was for integrated efforts and coordinating body for formulation of ICT policies in Kenya
    • 2nd Workshop 24th/Sept /2003: Sector paper presentations
      • Telecom sector: By Eng. Charles Aloo
      • IT sector: By Mr. John Omo
      • Library & Archives: By Mrs. Rosemary Ndegwa
      • Media sector: By Mr Maina Muiruri
literature review
Literature Review
  • The rapid assessment of the status of ICT initiatives in Kenya involved conducting a review of Sectoral policy documents, legislations, working papers e.t.c.
  • This activity entailed two parts.
    • Creation of a select bibliography of relevant literature,
    • Analysis and critique, i.e. review of literature.
  • Review of literature of over 200 books, journals, working papers, magazines, articles, policy documents etc. were done for each of the four sub-sectors : Telecom, IT/computers, Library/Archives, and Media.
questionnaire analysis
Questionnaire analysis
  • Questionnaire formulation, administration, and analysis.

- Pilot questionnaire, and

- Revised questionnaire

  • Sent out over 180 Questionnaires

- By Snail Mail (postal)

- By Electronic media (e-mail & Web)

- Hand delivery

  • We received back 128 questionnaires, which is 71% return rate and analyzed 124 questionnaires.

The study involved 124 respondents drawn from the public sector (26.6%), private sector (30.6%), academia (17.7%), civil society (11.3%) development partners (4.0%) and other groups like diplomatic missions (9.7%).


Majority (71.0%) of the respondents were males the rest female. (4.0%) did not disclose. The ages ranged from 20s to over 50 years. Specifically, 17 (13.7%) respondents were in the 20-29 years age category, (40.3%) were in the 30-39 years age group, 30 (24.2%) were in the 40-49 years age category while the 50 years and above age group made 13 (10.5%) respondents. (6.5%) did not indicate.


42.7% of the respondents had standards for hardware, 45.2% for software, 38.7% for maintenance and 41.1% for operating systems. There were cases of non-response ranging from 19.4% for training to 26.6% for maintenance.


The study also attempted to look into the existence of policies on the various components of ICT. For IT/Computers the proportion of respondents was 46.8%. There were nearly similar proportions for internet and library (41.9% and 40.3% respectively) as well as for media and telecom (29.8% and 25.0% respectively).


In terms of ICT sub-sector, 23.4% were in IT/Computers, 16.9% in library, 7.3% in telecommunications and 19.4% were in media. There were some respondents who did not regard themselves to belong to any of the four sub-sectors (29.0%) while a few did not respond at all (4.0%).


When asked about the ministry/institution under which they would prefer the national ICT policy to be administered from.

MOSET (15.3%),

GITS (14.5%)

New Ministry (13.7%).

TRANSCOM (11.3%)

OP (10.5%),

MoTI (8.9%)

MoPND (8.1%)

C C K (7.3%)

N C S (5.6%).

concluding thoughts
Concluding Thoughts
  • The need for an ICT Champion in Kenya
  • A Body Responsible for ICT Development and Regulation (eg. An ICT Council/Authority)
  • Borrow ideas from other success stories e.g Rwanda, Singapore, India
  • Bring all ICT sub-sectors and stakeholders together to build consensus and create a critical mass that can push the policy process forward

Thank you!

Africa Regional Centre for Computing (ARCC)Ngong road, opp. Ngong Hills HotelP. O box 58638, Nairobi 00200Tel: 2721008, Cell 0721 536409