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Building a Healthy and Safe Organisational Culture in the Rail Industry

This research paper outlines a model of good practice for fostering a healthy and safe organisational culture within the rail industry, presented by experts Jess Patterson, Sophia Rainbird, Hayley Etherton, and Jill Dorrian. The ten Platinum Rules emphasize the importance of effective communication, prompt problem-solving, thorough documentation, continuous improvement in health and safety competencies, and active monitoring of workplace risks. This comprehensive approach aims to ensure that the rail workplace prioritizes the well-being of its employees and facilitates actionable insights for sustainable safety practices.

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Building a Healthy and Safe Organisational Culture in the Rail Industry

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  1. Research Team • Jess Paterson • Sophia Rainbird • Hayley Etherton • Jill Dorrian

  2. The machinery of organisational culture

  3. Model of Good Practice Organisational Culture for a Healthy and Safe Rail Industry

  4. Platinum Rule 1 Remember you are working with people

  5. Platinum Rule 2 Listen to and talk with your people

  6. Platinum Rule 3 Fix things promptly

  7. Platinum Rule 4 Make sure your paperwork is worth having

  8. Platinum Rule 5 Improve competence in work health and safety

  9. Platinum Rule 6 Encourage people to give you bad news

  10. Platinum Rule 7 Fix your workplace first

  11. Platinum Rule 8 Measure and monitor the risks that people are exposed to

  12. Platinum Rule 9 Keep checking that what you are doing is working effectively

  13. Platinum Rule 10 Apply adequate resources in time and money

  14. The only way to make a workplace healthy and safe is to make it healthy and safethere is no substitute for action!

  15. Towards an organisational culture that gives

  16. Acknowledgements • NSW Department of Trade and Investment for the use of the 10 Platinum Rules • Thanks to the CRC for Rail Innovation (established and supported under the Australian Government's Cooperative Research Centres program) for the funding of this research. Project No. R2.101: Keeping Rail on Track.

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