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RXQ.9.4.1 Process Flow for Typical Customer Billing and Payment - PowerPoint PPT Presentation


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RXQ.9.4.1 Process Flow for Typical Customer Billing and Payment. Receives bill. Sends account specific payment details to Billing Party 9.3.4.4. Details sent to Billing Party bank? . Sends authorization to pay bill to bank 9.3.4.1. No. Customer. End. 9.3.4.4. Yes.

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rxq 9 4 1 process flow for typical customer billing and payment
RXQ.9.4.1 Process Flow for Typical Customer Billing and Payment

Receives bill

Sends account specific paymentdetails to Billing Party9.3.4.4

Details sentto Billing Partybank?

Sendsauthorization topay bill to bank9.3.4.1

No

Customer

End

9.3.4.4

Yes

ReceivesCustomerauthorization topay bill

CustomerBank

Sends billpayment to Billing Party bank9.3.4.3

Receives account specificpayment details

Receives bill payment

Deposits fundsin Billing Partybank account

Sends depositinformation toBilling Party9.3.4.6

BillingParty Bank

Creates andsends bill tothe Customer9.3.2.1

Receives accountspecific payment

details

Receives depositinformation frombank

BillingParty

rxq 9 4 2 process flow for the customer s rejection of a bill
RXQ.9.4.2 Process Flow for the Customer’s Rejection of a Bill

Receives bill

Invalidinformation?9.3.1.5

Continue withprocessing inaccordance with9.4.1

No

Yes

Customer

Sends BillingParty a notice thatbill is rejected9.3.1.5

CustomerBank

BillingParty Bank

Creates andsends bill tothe Customer9.3.2.1 and9.3.2.2

Receives noticethat the Customerhas rejectedthe bill

Investigates thecause of therejection

BillingParty

rxq 9 4 3 process flow for the billing party s rejection of a payment
RXQ.9.4.3 Process Flow for the Billing Party’s Rejection of a Payment

Sends account

specific paymentdetail to BillingParty9.3.4.4

Receives notice thatthe Billing Party hasrejected theaccount specificpayment detail

Investigates thecause of therejection

Customer

CustomerBank

BillingParty Bank

Receives accountspecific paymentdetail

Invalidinformation?9.3.1.5

Sends Customer anotice that accountspecific paymentdetail is rejected9.3.1.5

Yes

No

Billing Party

Continue withprocessing inaccordance with9.4.1