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FOLLOWERSHIP. Overview. Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992) - Five types of followers Characteristics of Effective Followership Case Study. Followership. Independent, Critical Thinking. Alienated Followers. Effective Followers. Active. Passive.

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Presentation Transcript
slide2

Overview

  • Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)
  • - Five types of followers
  • Characteristics of Effective Followership
  • Case Study
followership3
Followership

Independent, Critical Thinking

Alienated

Followers

Effective

Followers

Active

Passive

Survivors

Yes People

Sheep

Dependent, Uncritical Thinking

followership kelley s model of follower behavior
Followership(Kelley’s Model of Follower Behavior )

Independent, Critical Thinking

Survivors

Passive

Active

SHEEP

Passive follower

Dependent, Uncritical Thinking

sheep
Sheep
  • Passive/dependent,

uncritical thinking

  • Lack initiative
  • Do not play

an active role

  • Simply comply with

any order given

followership6
Followership

Independent, Critical Thinking

Survivors

Passive

Active

YES PEOPLE

Conformist follower

Sheep

Dependent, Uncritical Thinking

yes people
Yes People
  • Active/Dependent, Uncritical Thinking
  • Readily Carry Out Orders Uncritically
    • Dangerous if orders contradict standards

Example: Person who always says what he thinks leaders want to hear

followership8
Followership

Independent, Critical Thinking

Survivors

Passive

Active

Sheep

Yes People

Dependent, Uncritical Thinking

survivors
Survivors
  • Right in the middle
  • Rarely committed to work/group goals
  • Does just enough to get by
  • Mediocre performers

clogging the arteries

of an organization

  • Example: “ROAD”
followership10
Followership

Independent, Critical Thinking

ALIENATED

FOLLOWERS

Survivors

Active

Passive

Sheep

Yes People

Dependent, Uncritical Thinking

alienated followers
Alienated Followers
  • Passive/independent,

critical thinking

  • Festering wounds

in an organization

  • Criticize, but never

offer constructive

support

followership12
Followership

Independent, Critical Thinking

EFFECTIVE

FOLLOWERS

Alienated

Followers

Passive

Active

Survivors

Sheep

Yes People

Dependent, Uncritical Thinking

effective followers
Effective Followers
  • Active/independent,

critical thinking

  • Problem solvers
  • Can work with others
  • Reflect on goals of

the organization

  • Not hesitant to bring

concerns to leader

exemplify core values
Exemplify Core Values
  • Integrity First
  • Service Before Self
  • Excellence In All We Do
slide16

DecisionMaking

  • Sound thought
  • processes
  • Achievement
  • through
  • teamwork
communication skills
Communication Skills
  • Listening ability
  • Reading comprehension
  • Tactful feedback
commitment
Commitment

- Displays loyalty

  • Fully supportive

of the mission

and leadership

- Willing to go the

“extra mile”

slide19
Problem Solving
  • Wants to be challenged
  • Desires responsibility
organizational understanding
Organizational Understanding

- Can see the big picture

- Understands importance of their job

flexibility
Flexibility
  • Can adapt and overcome
  • Remains calm during new challenges
competence
Competence
  • Never stops learning
  • Actions speak louder than words
  • Not afraid to share information
courage
Courage
  • Stands up for what’s right
  • Knows when to speak
  • Knows when to be quiet
enthusiasm
Enthusiasm
  • Passion and Excitement
  • Positive Attitude
followership25
Followership

Independent, Critical Thinking

Alienated

Followers

Effective

Followers

Passive

Active

Survivors

Yes People

Sheep

Dependent, Uncritical Thinking

slide26

Followership

Independent, Critical Thinking

Effective

Followers -

Doing, Sharing

Alienated

Followers

Passive

Active

Survivors

Yes People

Sheep

Dependent, Uncritical Thinking

slide27

Followership

Leading by Doing

followership29
Followership

Independent, Critical Thinking

Effective

Followers -

Cooperative Advocacy

Alienated

Followers

Survivors

Active

Passive

Sheep

Yes People

Dependent, Uncritical Thinking

slide31

Effective Followership

Collaborative Support

followership32
Followership

Independent, Critical Thinking

Effective

Followers -

Solution

Seekers

Alienated

Followers

Survivors

Active

Passive

Sheep

Yes People

Dependent, Uncritical Thinking

effective followership case study
Effective FollowershipCase Study

How to respond to an uncooperative team member?

Employ listening skills and tact to offset negative energy

effective followership case study36
Effective FollowershipCase Study

How to bring in co-workers to help motivate a negative team member?

Employ collaborative, positive persuasion, reinforce his or her value to the team and its goals

slide37

Summary

  • Two-Dimensional Model
  • - Five Types of Followers
  • Characteristics of Effective Followership
  • Case Study
followership38
Followership

“He who cannot be a good follower cannot be a good leader”

Aristotle (384 BC – 322 BC)