Followership

1. Followership

2. Overview • 2D Model of Follower Behavior • Characteristics of Effective Followership • Case Study

3. Followership Independent, Critical Thinking Alienated Followers Effective Followers Survivors Passive Active Sheep Yes People Dependent, Uncritical Thinking (Kelley’s Model of Follower Behavior)

4. Followership Independent, Critical Thinking Passive Active Sheep “Passive Follower” Dependent, Uncritical Thinking (Kelley’s Model of Follower Behavior)

5. Sheep • Passive/dependent, uncritical thinking • Lack initiative • Do not play an active role • Simply comply with any order given

6. Followership Independent, Critical Thinking Passive Active Yes People “Conformist Follower” Sheep Dependent, Uncritical Thinking (Kelley’s Model of Follower Behavior)

7. Yes People • Active/Dependent, Uncritical Thinking • Readily Carry Out Orders Uncritically • Dangerous if orders contradict standards • Ex. Person who always says what he thinks leaders want to hear

8. Followership Independent, Critical Thinking Survivors Passive Active Sheep Yes People Dependent, Uncritical Thinking (Kelley’s Model of Follower Behavior)

9. Survivors • Right in the middle • Rarely committed to work/group goals • Does just enough to get by • Mediocre performers clogging the arteries of an organization • Example: “ROAD”

10. Followership Independent, Critical Thinking Alienated Followers Survivors Passive Active Sheep Yes People Dependent, Uncritical Thinking (Kelley’s Model of Follower Behavior)

11. Alienated Followers • Passive/independent, critical thinking • Festering wounds in an organization • Criticize, but never offer constructive support

12. Followership Independent, Critical Thinking Alienated Followers Effective Followers Survivors Passive Active Sheep Yes People Dependent, Uncritical Thinking (Kelley’s Model of Follower Behavior)

13. Effective Followers • Active/independent, critical thinking • Problem solvers • Can work with others • Reflect on goals of the organization • Not hesitant to bring concerns to leader

14. Characteristics • Exemplify AF Core Values • Decision Making • Communication Skills • Commitment • Problem Solving • Organizational Understanding • Flexibility • Competence • Courage • Enthusiasm

15. Exemplify Core Values • Integrity First • Service Before Self • Excellence In All We Do

16. Decision Making • Sound thought processes • Achievement through teamwork

17. Communication Skills • Listening ability • Reading comprehension • Tactful feedback

18. Commitment • Displays loyalty • Fully supportive of the mission and leadership • Willing to go the “extra mile”

19. Problem Solving • Wants to be challenged • Desires responsibility

20. Organizational Understanding • Can see the big picture • Understands importance of their job

21. Flexibility • Can adapt and overcome • Remains calm during new challenges

22. Competence • Never stops learning • Actions speak louder than words • Not afraid to share information

23. Courage • Stands up for what’s right • Knows when to speak • Knows when to be quiet

24. Enthusiasm • Passion and Excitement • Positive Attitude

25. Effective Followership Case Study

26. Case Study • How to respond to an uncooperative team member? Employ listening skills and tact to offset negative energy

27. Case Study • How to bring in co-workers to help motivate a negative team member? Employ collaborative, positive persuasion, reinforce his or her value to the team and its goals

28. Summary • 2D Model of Follower Behavior • Characteristics of Effective Followership • Principles of Effective Followership • Case Study

29. “He who cannot be a good follower cannot be a good leader” Aristotle (384 BC – 322 BC)