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CANKAYA UNIVERSITY OFFICE OF BASIC AND ELECTIVE COURSES -ENGLISH UNIT-

CANKAYA UNIVERSITY OFFICE OF BASIC AND ELECTIVE COURSES -ENGLISH UNIT-. ORAL PRESENTATION SKILLS FOR ENG-206 UNIT 6 - WEEK 8 ANY QUESTIONS?. DEALING WITH QUESTIONS. Asking for clarification: *If you don’t understand the question, politely ask the person to repeat or explain it:

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CANKAYA UNIVERSITY OFFICE OF BASIC AND ELECTIVE COURSES -ENGLISH UNIT-

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  1. CANKAYA UNIVERSITY OFFICE OF BASIC AND ELECTIVE COURSES-ENGLISH UNIT- ORAL PRESENTATION SKILLS FOR ENG-206 UNIT 6 - WEEK 8 ANY QUESTIONS?

  2. DEALING WITH QUESTIONS Asking for clarification: *If you don’t understand the question, politely ask the person to repeat or explain it: “I’m sorry. Could you repeat your question, please?” “I’m afraid I didn’t quite catch that.” “I’m afraid I don’t quite understand your question.”

  3. DEALING WITH QUESTIONS Avoiding giving an answer: *Sometimes you may not want to answer a question, perhaps because it’s wrong time for it or the question is irrelevant. When avoiding giving an answer, make sure that your tone of voice is friendly and your reply is polite.:

  4. “If you don’t mind, I’d prefer not to discuss that today.” “Perhaps we could deal with this after the presentation/at the same time.” “I’m afraid that’s not really what we’re here to discuss today.”

  5. DEALING WITH QUESTIONS Admitting you don’t know the answer: *If you don’t konw the answer to a quesiton, be honest and say so. Offer to find out or name a person who can answer the question.: “Sorry, that’s not my field. But I’m sure Peter Bott from Sales could answer your quesiton.” “I’m afraid I don’t know the answer to your question, but I’ll try to find out for you.” “I’m afraid I’m not in a position to answer that. Perhaps Maria could help.”

  6. ASKING POLITE QUESTIONS *There are different ways of asking quesiton in English. If you want to be more polite (and less aggressive), it is better to use less direct questions. • Asking direct questions • Asking less direct questions

  7. Asking direct questions: * When do you plan to move to Geneva? * What is the project status?

  8. Asking less direct questions: * Could you tell me when you plan to move to Geneva? * Do you mind if I ask what the project status is?

  9. ***Note that in polite questions, it is often necessary to change the word order or add words like if or whether. *Instead of “What’s the current project status?” “Can you tell me what the current project status is?” *Instead of “Is that the final decision?” “Could you tell me whether/if that’s the final decision?”

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