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Empowering Lives: Work and Income Services for a Brighter Future

Discover how Work and Income's integrated service response and partnering with the community links transform lives to move towards employment. We support individuals by focusing on their abilities and needs, offering job search services, health and disability teams, and vocational services. Our programs, such as Mainstream Supported Employment, aim to help people with disabilities secure work opportunities in the state sector. Work and Income also ensures a fair benefit system, making payments to those in genuine need while promoting mutual obligations. Learn more about your rights and review processes on our website. Join us in building a better tomorrow!

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Empowering Lives: Work and Income Services for a Brighter Future

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  1. Work and Income’s focus • Responding to the economy • Jobs with a future • Partnering for results • Value for money • Organisational excellence

  2. Work and Income • 147 Service Centres • 3,800 staff • 47,000 face to face meetings a week • 125,000 phone calls a week

  3. Partnering Community Links • share our resources with other agencies around common clients Integrated service response • Work differently with clients who have high multiple and complex needs through an integrated cross-agency approach

  4. We support all people to move towards employment • We always look at what people can do, not what they can’t • Getting people working to their capacity • Support will be provided to people based on their needs, so they can start a job and progress • We maximise the job opportunities we have so people have employment options • We help meet the recruitment needs of employers • We build people’s skills to meet the needs of the labour market

  5. Help to get back to work • Job Search Services • Health and Disability teams • Labour market teams

  6. Purchased services • PATHS (Providing Access to Health Solutions) • Targeted Health Interventions (THI) • Mainstream • Employment related financial assistance • Work bridge • Supported Employment • Outward bound • LSV (Limited Service Volunteer)

  7. Mainstream Supported Employment Programme • Mainstream provides a package of salary, training subsidies and other support, to help people with significant disabilities get work in the State sector • Currently 229 people are participating in Mainstream across a range of employers • Approximately 43% of participants move into fulltime permanent work • Of this, approx 33% remain in work with their initial placement employer

  8. Vocational services and supported employment • Funding for vocational services and supported employment for this financial year is $86 million • 41% used for contracts for employment services • 49% used for contracts for community participation services • 8% used for contracts for Very High Needs

  9. SB/IB clients into work • In the year ending 30 October 2010, 10,465 people receiving IB recorded receiving income from employment • During the same period 5,551 people receiving SB or SBH recorded receiving income from employment • 914 IB clients moved off benefit and into work • 8,067 people receiving either SB or SBH moved off benefit and into work

  10. A fair benefit system • Payments will be made to those who genuinely need them • People will understand that receiving support brings mutual obligations • Resources will be targeted to those who need them • Support will be provided so that people can help themselves • People have a right of review when they don’t agree with decisions made by us

  11. Health and Disability related benefits • Invalid’s Benefit • Sickness Benefit • Domestic Purposes Benefit – Care of Sick or Infirm • Disability Allowance • Child Disability Allowance • Civilian amputee assistance • Live Organ Donor Assistance • Veteran's Pension

  12. Child Disability Allowance • There are 43,096 children for whom CDA is paid (as at August 2010) • Uptake of CDA has increased by 27% since August 2005 • We continue to implement a range of initiatives to improve uptake including: • profiling CDA information in a larger range of Ministry publications • presentations to doctors and other health and disability organisations • making information available at relevant community agencies and groups

  13. Review rights • Work and Income is committed to service excellence. • If we’ve made a decision that you don’t understand or agree with, please talk to us first. • If you still disagree with our decision, you can ask for it to be reviewed. We have forms available for you to use or you can write to us. • For more information about your rights and what you can expect from us go to • www.workandincome.govt.nz/individuals/your-rights-and-responsibilities

  14. Thank you and any questionsFor more information please go to our website: www.workandincome.govt.nz

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