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Digital Impact on Communities: Trends and Changes in 2013

Explore the significant shifts in the digital landscape of 2013 and their repercussions on communities and community foundations. Uncover how the three tech revolutions have reshaped social interactions, information sharing, and civic engagement. The rise of social media platforms and the effects on organizations are examined, alongside the increased importance of networks in trust-building and decision-making processes. Witness real-world examples illustrating the power of transparency and public engagement in an era dominated by social media. Discover how individuals and institutions have adapted to the evolving digital ecosystem, navigating privacy rights, vigilantism, and corporate social media policies.

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Digital Impact on Communities: Trends and Changes in 2013

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  1. Personal. Portable. Participatory. Pervasive.The Digital Landscape in 2013 and its Impact on Communities Community Foundations - Denver July 18, 2013 Lee Rainie (@lrainie) Director, Pew Internet Project Email: Lrainie@pewinternet.org

  2. “Tell the truth, and trust the people” -- Joseph N. Pew, Jr. http://bit.ly/dUvWe3 http://bit.ly/100qMub

  3. Chelsea Welch Alois Bell

  4. r/atheism

  5. Next-news • Spiritual precepts and atheism • Vigilantism • Privacy rights, publicity rights, and collapsed contexts • Minimum wage policies and employment practices • Corporate social media policies

  6. 3 tech revolutions

  7. Digital Revolution 1: Broadband at home - 66%Internet users overall - 85%

  8. Digital Revolution 2 - Mobilecell 91% … smartphone 56% … tablet 34% 326.4 Total U.S. population: 319 million 2012

  9. Apps > 50% of adults

  10. Digital Revolution 3Social networking – 61% of all adults % of internet users

  11. The social media platforms arts orgs use Source: Pew Research Center’s Internet & American Life Project Arts Organizations Survey. Conducted between May 30-July 20, 2012. N for respondents who answered this question=1,202.

  12. Number of platforms The majority of arts organizations that use social media maintain profiles on at least four different social media sites.

  13. Big Change 1: It has networked people • Moved the basic social unit from tight, close-in groups to far-flung, loose networks • New social operating system of “networked individualism • Enlarged and diversified people’s networks • Prompted a shift in trust from institutions to networks: • Sentries • Evaluators • Audience • NOT MADE PEOPLE LONELY OR ISOLATED!!!!!!!

  14. Big Change 2: It has networked information • Pervasively generated • Pervasively consumed • Multi-platformed • Personally filtered • Participatory / social • Linked • Continually edited • Real-time / just-in-time • Timeless / searchable • Given meaning through social networks and “algorithmic authority”

  15. Big Change 3: It has changed the civic ecosystem • More niches • More topics of discussion (and different “news” agendas”) • More alliances (“peer progressivism”) • More DIY work • More arguments • More disclosure • More surveillance / sousveillance / coveillance • More people in decision-making spaces -- “wisdom of crowds” and the filtering capacity of algorithms into people’s decision making • More evidence of everything humans do: • Love • Hate • Altruism • Stupidity

  16. @poop_strong (Arijit Guha)and Aetna CEO Mark Bertolini

  17. @Poop_Strongand @mtbert(Aetna CEO) • @Aetna has now denied $118k in claims (in just 5 mos) since kicking me to the curb. Gotta preserve that $2 billion annual profit somehow. • From @Aetna: @Poop_Strong We care about our members. We want you to be empowered to be healthy and make informed decisions. • That’s so sweet you want me to be empowered. Does @mtbert care to empower me by paying my $118K and counting in bills? • From @mtbert: We paid hundreds of thousands of $ already. A call is all it takes. • From @Poop_Strong: Does that mean if I call you, you’ll graciously offer to pay my bills?

  18. Twitter Conversation, cont’d • @mtbert Do you think it’s morally justifiable to offer a flawed insurance product that doesn’t cover catastrophes? • @poop_strong Why do you think the premiums were so low? Don’t you look at your policy limits when you buy other insurance (auto)? • Tweets from others ‘friends of @Poop_Strong: • @mtbert I’m concerned that you don’t understand how your industry works. ASU students aren’t given a choice on insurance plans • @mtbert As a dad, if your kid was in school, got cancer & reached their lifetime cap, what advice would you give him?

  19. “The system is broken. I’m trying to fix it.” – Aetna CEO Aetna agreed to pay @Poop_Strong’s $118,000 in medical bills New ASU health plan: No lifetime cap

  20. Meaning of Arijit’s encounter • Transparency and engagement are important in era of social media – sousveillance and coveillance are part of life now • The less powerful can bring their issues to public spaces • Powerful entities can lose control of their message once it’s “out there” • Conversations can bring calls to action

  21. Be not afraid

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