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NABCA 19 TH ANNUAL LEGAL SYMPOSIUM ON ALCOHOL BEVERAGE LAW & REGULATION

National Retailer Perspectives. NABCA 19 TH ANNUAL LEGAL SYMPOSIUM ON ALCOHOL BEVERAGE LAW & REGULATION. Erin L. Neff Senior Attorney Litigation and Regulatory Law Department March 6, 2012. Over 7,800 retail drugstore locations 2011 sales were $ 72 billion Over 247,000 employees

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NABCA 19 TH ANNUAL LEGAL SYMPOSIUM ON ALCOHOL BEVERAGE LAW & REGULATION

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  1. National Retailer Perspectives NABCA 19TH ANNUAL LEGAL SYMPOSIUM ON ALCOHOL BEVERAGE LAW & REGULATION Erin L. Neff Senior Attorney Litigation and Regulatory Law Department March 6, 2012

  2. Over 7,800 retail drugstore locations • 2011 sales were $72 billion • Over 247,000 employees • 6.1 million customers served daily • A typical store: Total size: 14,500 square feet Sales area: 11,000 square feet Items for sale: 18,000 Employees: 25-30 Annual sales: $9 million

  3. Getting Back Into the Business... Walgreen Co. was once one of the largest retailers of alcoholic beverages in the nation before phasing the offering out in the 1990s. Walgreen Co. made a decision in 2009 to pursue alcoholic beverage licenses in 39 states, Puerto Rico and Washington DC. We took lessons learned from past experiences and combined them with today’s technology to create new tools to further compliance, licensing and training. An alcohol team was assembled with representatives from every major corporate department including Legal, Government Relations, Store Operations, Compliance, Merchandising, License Administration, Loss Prevention, Internal Audit, IT and Learning Services to name a few. By the end of 2011, we held more than 5,500 licenses.

  4. Coordination of Corporate Departments Licensing Compliance Marketing Regulation and Government Affairs Challenges

  5. Single Point of Contact (SPOC) • Clearly Defined Roles (and knowing when to go beyond them…) • Compilation of Data Coordination of Corporate Departments

  6. Application and Renewal Process Nuances • Corporate Officer and Board Member Information and Fingerprints • Hearings Licensing

  7. Training and Policies • Enforcement • Citations and Compliance Hearings Compliance

  8. Weekly Circulars • Promotions • Online Advertising and Web Pickup Marketing

  9. Meshing Modern Technology with Regulations • Expectations of Regulators • Managing Network of Outside Counsel Regulations and Government Affairs

  10. National Retailer Perspectives NABCA 19TH ANNUAL LEGAL SYMPOSIUM ON ALCOHOL BEVERAGE LAW & REGULATION Erin L. Neff Senior Attorney Litigation and Regulatory Law Department March 6, 2012

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