Corporate America Is Struggling with Broken Processes

1. Corporate America Is Struggling with Broken Processes

2. More than half of US employees think their corporations they are experiencing troubles with internal processes and procedures, a survey by Nintex reads. In the midst of massive technology breakthroughs and in times of widespread shift to knowledge-based practices, 620 of 1,000 surveyed employees say IT processes are a major issue. The “Definitive Guide to Corporate America’s Most Broken Processes” reveals that 58 percent of respondents have concerns that employee onboarding processes are not working as required, an alarmingly high percentage for a leading world economy.

3. Worrying Findings About Corporate Processes With close to 60 percent of respondents citing technology troubleshooting as a main area of concern and 42 percent saying they can hardly request a new computing device, corporate America should re-think its IT implementation strategy and approaches. Over one third of America’s corporate employees, or 36 percent, also say that processes related to application troubleshooting are broken.

6. The Top Five Most Broken Processes: • Technology troubleshooting • Access to tools and documents that enable good job performance • Annual performance reviews • Promotions • Employee onboarding

7. It is even more alarming that 53 percent of employees cite the process for conducting annual performance reviews as a broken administrative process. You cannot achieve growth without having the right professionals at the right positions and, hopefully, in the right time. With 47 percent of respondents saying the process of raises is being broke and another 53 percent thinking that the process of promotions is poor, corporations face hard times ahead due to evidently decreasing employee morale.

9. How to Fix the Mess? First of all, corporations should realize that in today’s market ecosystem customers often interact with multiple departments. Better customer experience is achievable only through productive and transparent collaboration involving teams in sales, finance, customer support, and marketing. Customer satisfaction in a fast-paced market environment usually requires marked streamlining of everyday tasks, which in turn increases satisfaction levels.

10. “It’s important to provide employees with the tools to do their best work as internal functions reflect outward,”Nintex Chief Customer Officer Josh Waldo comments on the report’s findings. By automating, orchestrating, and optimizing everyday administrative and document management processes, companies move closer to their respective vision of a digitally transformed modern workplace, the report concludes.

12. Paperless Processes Boost Efficiency Organizations, both private companies and state agencies, are losing time and money due to paperwork related to job performance, employee onboarding, healthcare enrollment and the like. By eliminating much of the paperwork and going paperless, organizations will be able to cut costs and improve efficiency, the report concludes. One should add improved morale amongst employees as another improvement resulting from digitization and automation of time- and resource-consuming processes.

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