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Learn how Community Transport Operators in Norfolk provide essential services, improving access to healthcare, reducing isolation, and promoting community engagement. Discover the impact of over 60 organizations offering services like mini-buses, moped hire, and more. Find out how CTOs help individuals reach vital appointments, schools, and workplaces through a network of volunteers and paid staff. Explore the role of community transport in maintaining connections in rural areas and addressing age and disability-related challenges. See how these services contribute to a healthier and more active community while reducing missed appointments and promoting inclusion.
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Fit and Ready?How Community Transport helps address health and wellbeing needs. Nicky Stevenson Norfolk Community Transport Association
Community Transport Operators help people in Norfolk to get to places they need to go when they don’t have access to other means of transport.
There are 60+ organisations providing community transport in Norfolk, offering a range of services: • Community car schemes • Minibuses • Moped hire – wheels to work • Short term car hire • Community rail network
Community Transport in numbers • Over 60 organisations • Over 150 paid staff and 650 volunteers • Over 135,000 journeys a year • Over 90 vehicles • 200 bikes • 200 car club members
How Community Transport operates • Independent organisations set up by people in their local communities • Services delivered by a mixture of paid staff and volunteers. • Funded by fares charged to passengers, public service contracts (such as school transport) and grants
Extra help to get from the front door to the passenger seat because of age or a disability • Access to essential services such as GP and hospital appointments • Getting to work, school and college • People in rural areas can maintain links with their communities • An affordable option to private hire
Community transport – a healthy option? • District and Parish Councils subsidising health journeys • Local arrangements with GP practices • Overcoming isolation • Keeping retired people active in the community • Helping reduce missed appointments
Access to health services doesn’t start from when you get to the doctor – it starts when you leave your front door
Nicky Stevenson nicky@ncta.org.uk 01603 224267|07747 020369 www.ncta.org.uk