CROSS-CULTURAL MANAGEMENT

1. CROSS-CULTURAL MANAGEMENT PRACTICE

2. Monoactive and polyactive business cultures

3. Monoactive • Germany, Switzerland • America • Scandinavia, Austria • British, Canada, New Zealand • Australia, South Africa • Japan, Korea • Netherland, Belgium • France • Czech, Slovakia, Slovenia, Croatia, Poland • Russia, Ukraine • Portugal • SEA, China mainland • Spain, Greece, Italy, Turkey, Cyprus • India, Pakistan • Latin America, Arab world, Black Africa Polyactive

4. Reactive (like a process of communication) • Latin America • Italy, Portugal, France, Spain • Arabian world, Black Africa • India Pakistan • Hungary, Romania • Eastern and Western Slavs • Benilux • UK, Australia, NZ, ZA • Scandinavia • USA, Canada • Germany, Switzerland Inactive (like a results of communications)

5. Listening countries • Japan • China • Taiwan • Singapore, Hong-Kong • Finland • Korea • Turkey • Vietnam, Laos, Cambodia, Thailand • Malaysia, Indonesia • Sweden • UK

6. Characteristics of nations

7. Characteristics of nations

8. Characteristics of nations

9. EVALUATION TABLE 100% polyactive means all answers were in polyactive column

10. Characteristics of nations

11. EVALUATION TABLE 100% reactive means all answers were in reactive column

12. By R. Lewis

13. Cultural measurements (by hoffstad g.) • Power distance • Avoidance of doubt • Long term / short term orientation • Masculinity / femininity • Individualism / collectivism

14. 1. Power distance Relationships with authorities, powerful persons

15. EVALUATION TABLE Calculate average index of power distance performance

16. 2. Avoidance of doubts How society feels treats, tries to avoid them, tries to avoid of deviant behavior

17. EVALUATION TABLE Calculate average index of performance

18. 3. Individualism and collectivism What is more important – individual or collective goals and rules?

19. EVALUATION TABLE Calculate average index of performance

20. 4. Masculinity and femininity To fight or to care? To achieve goals or to create a positive environment?

21. EVALUATION TABLE Calculate average index of performance

22. Build Profiles of 3 managers

23. Polyactive

24. Reactive

25. Distance of power

26. Avoidance of doubt

27. Masculinity

28. Individualism

32. Leadership • Punctuality: • - before time • on time • schedule is just a willing not a requirements • Orientation: • on the results • on the resources • on people • on reputation • Overtime job: • - Initially accepted • Accepted with extra benefits • Never accepted • Interpersonal interactions: • - Initially accepted • Accepted only with managerial requirements • Never accepted

33. Leadership • Inter personal competition: • - accepted, its normal • pseudo-competition • non accepted • Individualism : • Work on my own • Own duty • Own benefits • Prefer to work alone • Job hierarchy : • - strict, clear, linear • clear, linear, non-strict • non-linear, non-clear, non-strict • Compromise: • - Initially required • Required only for most important decisions making • Non-required

34. Leadership • Official and formalities: • - strict, everywhere • - strict, in some areas of activity • - non-strict • Discussion with managed staff : • Highly required • Only in most important decisions making • Non-required • Rationality: • - material results • Calculations • Looking for best decisions • Sense of humor: • - used often in negotiation, sales, managerial processes • - Required for making a contact

35. Leadership • Speed of decision making : • - high, fast reaction • - Low • Debates and arguments: • Highly required • Only in most important decisions making • Non-required • Team working : • -Highly required • Only in most important decisions making • Non-required • Aggression: • - brave reaction, never thinking about other people, high competition

36. Leadership • Role of education and intellect: • - high, even you didn’t achieve any results • - low, only results • Age is important for definition of status • Yes • Not, only real achievements • Punishments for mistakes: • - individual, very strong, high • Everyone can make mistake • Group punishments

37. 1 level evaluation

38. 2 level evaluation - A

39. 2 level evaluation - B

40. 2 level evaluation - C

41. Extra evaluation and examination

42. 1 level evaluation • Asia ? • Western and Central Europe ? • South Europe and Middle East ?

43. Western type • Scandinavia • UK, Ireland, Australia, NZ • USA, Canada, S. Africa, Israel • Germany, Austria, Switzerland

44. South type • Italy, Greece, Spain, Malta • Russia, Czech, Poland, Hungary • Latin America, Black Africa • Middle East

45. Asian type • Japan, Korea, Taiwan, HNK • India, Pakistan, Nepal, Sri-Lanka • China Mainland • SEA

46. Research topics • Christian (protestant) business ethic • Catholic rules of business behavior • Business behavior in Muslim world • Buddhism ethic and modern business • Confucianism principles of business model • Jewish business ethic • Main principles of religion that can be used for business model construction • Values of business ethic • Taboos of business ethic • Impact of religion on the modern world

47. Religions as factor of business behavior – 1

48. Religions as factor of business behavior – 2

49. Religions as factor of business behavior – 3

50. TEST – 4 // ROUND – 1 // + 1% 1. CON, JEW, PRO? 2. CAT, MUS, BUD