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THE LENNOX PARTNERSHIP “ Promoting Prosperity, Releasing Potential”

THE LENNOX PARTNERSHIP “ Promoting Prosperity, Releasing Potential”. Steps to Success Conference Belfast, 16 th October ‘12 Blyth Deans. About The Lennox Partnership. Social Enterprise/Not for Profit – Co. Limited by Guarantee Established in West Dunbartonshire,1988 Private Sector Board

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THE LENNOX PARTNERSHIP “ Promoting Prosperity, Releasing Potential”

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  1. THE LENNOX PARTNERSHIP“Promoting Prosperity, Releasing Potential” Steps to Success Conference Belfast, 16th October ‘12 Blyth Deans

  2. About The Lennox Partnership • Social Enterprise/Not for Profit – Co. Limited by Guarantee • Established in West Dunbartonshire,1988 • Private Sector Board • Staff – 41 Full Time + Associates • Headquartered in Clydebank • Delivering Services in 10 LA’s in Scotland • T/o 2011/12 -£1.4M Projected 12/13 £1.6M

  3. TLP – Current Staffing - 12 Contracts • Total Staffing – 41 • Senior Management – 2 • Finance - 1 • Project Leaders – 5 • Work Programme – 18 (14 W/Links) • Additional Output Funded Posts - 7

  4. TLP – Previous Staffing • Total Staffing – 31 • Senior Management – 2 • Finance - 1 • Project Leaders – 3 • Output Funded Posts – 5 • Funding – Big Lottery, ESF, Local Authority & Community Planning Partnership’s

  5. Changes Required • Right Staff, Right Skills • Right Processes, Ways of Working • Effective Performance Management • Continuous Improvement Concept • Learn From Others • Rewards & Recognition • Disciplinary Process

  6. What Did We Do? • Staff Training and Development • How to Deal with Mandated Clients • Busy V Productive • Introduction of Daily Work Plans • Business Drivers – Funding Model • Personal Drivers – Provide Direction • The Pyramid

  7. What Did We Do? • Monitoring of Work Plans • Contract MSL’s • Implementation of “New Ideas” • Use of Disciplinary – GROW Model • Recruitment – Different Skill Sets • Identify “Success DNA” • Development of 5 Point Plan

  8. What Has Been Achieved? • Culture Change Within TLP • Staff Changes - Leavers • Significant Performance Improvement • Roll Out to Other Contracts • Supply Chain League Tables

  9. Current PerformanceWorking Links League Tables • 20 Delivery Organisation stats • 7 Partners and 13 Working Links Offices • Job Entry Rates • Job Outcome Rates (Sustainable Jobs) • Self Employed

  10. What Has Been Achieved? • On a “Flight Path” BUT not there yet!!

  11. The Way Forward • Development of Action Plan- Tasks, People, Timescale • Ongoing Performance Management • Disciplinary Process & Reward Success • Outward Looking – Best Practice • Continuous Improvement

  12. Questions/Discussion

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