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Interactive Policy Making – Online Consultations and Feedback Mechanism DG TAXUD Workshop , 06 May 2004, 14.30 – 16.00 The IPM initiative Gudrun Waldenström - DG MARKT A 3 Eurobarometer Jan 2001 "73% of enterprises believe the EC does not listen to enterprises"

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Interactive Policy Making – Online Consultations and Feedback MechanismDG TAXUD Workshop, 06 May 2004, 14.30 – 16.00

Interactive Policy Making – DG TAXUD workshop 06.05.2004

the ipm initiative gudrun waldenstr m dg markt a 3
The IPM initiativeGudrun Waldenström - DG MARKT A 3

Eurobarometer Jan 2001 "73% of enterprises believe the EC does not listen to enterprises"

Interactive Policy Making – DG TAXUD workshop 06.05.2004

the ipm initiative gudrun waldenstr m dg markt a 33
The IPM initiativeGudrun Waldenström - DG MARKT A 3

White Paper

on

Governance

e-Commission

initiative

Better

Regulation

initiative

“Citizens, consumers and business should play an active role in the European Union’s policy-making process”

Interactive Policy Making – DG TAXUD workshop 06.05.2004

the ipm initiative gudrun waldenstr m dg markt a 34
The IPM initiativeGudrun Waldenström - DG MARKT A 3

OBJECTIVES:

Make available the opinions and experiences of business and citizens in order to:

  • Evaluate proposals for new actions
  • Assess impact of policies on the ground

by exploiting the opportunities offered by the Internet

Interactive Policy Making – DG TAXUD workshop 06.05.2004

ipm online consultations gudrun waldenstr m dg markt a 3
IPM online consultationsGudrun Waldenström - DG MARKT A 3

1) The Commission launches an online consultation on a specific issue.

2) Interested parties reply within a given time frame.

Policy Making

3) The Commission analyses the results for policy-making purposes.

Interactive Policy Making – DG TAXUD workshop 06.05.2004

slide6

IPM Feedback Mechanism

Gudrun Waldenström - DG MARKT A 3

1) Citizens and business seek advice from existing contact points (intermediaries).

Reporting problems

2) Intermediaries provide a reply to their clients...

3) ... and report problems to the Commission in a structured online form.

Policy Making

Intermediaries

Answerhelp

daily contact

4) This unsolicited feedback is then used for policy-making.

Interactive Policy Making – DG TAXUD workshop 06.05.2004

data collected gudrun waldenstr m dg markt a 3
Problematic cases:

Encountered by citizens or business

Related to the functioning of the Internal Market

Reported to intermediary networks such as :

Euro Info Centres (EIC)

Citizens Signpost Service (CSS)

European Consumer Centres (ECC)

Responses from stakeholders to online structured questionnaires

Data collected through a representative panel of European companies (European Business Test Panel - EBTP)

Data collectedGudrun Waldenström - DG MARKT A 3

Online Consultation

Feedback Mechanism

Interactive Policy Making – DG TAXUD workshop 06.05.2004

promotion and access gudrun waldenstr m dg markt a 3
Promotion and accessGudrun Waldenström - DG MARKT A 3

Via Your Voice in Europe (http://europa.eu.int/yourvoice):

  • Promotion and access to Commission online consultations
  • Access to information on intermediary networks
  • Information on IPM initiative

Interactive Policy Making – DG TAXUD workshop 06.05.2004

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Benefits for Policy-Making

Gudrun Waldenström - DG MARKT A 3

  • Easier participation of stakeholders to policy-making
  • Close monitoring of impact of existing EU policies
  • Provision of additional input for new policy initiatives based on new sources of grass-roots evidence
  • Greater transparency (publication of results)
  • Information instantly available for policy-makers

Interactive Policy Making – DG TAXUD workshop 06.05.2004

slide10
IPM Online Consultations

Interactive Policy Making – DG TAXUD workshop 06.05.2004

ipm online consultations principles christophe volckaert dg admin di
IPM Online Consultations: PrinciplesChristophe Volckaert, DG Admin/DI

IPM Online Consultations

  • Multilingual facilities
  • Your Voice in Europe
  • Higher number of replies
  • Structured + free-text
  • Automatic collation of results
  • Unique input format and centralised collection
  • Simpler comparison & analysis of results
  • Online histograms and percentage-views, Excel output possible
  • Search facilities including key words

“Traditional” consultations

  • Linguistic complexity
  • Individual promotion, not easy to find
  • Small number of replies
  • Unstructured papers
  • Hundreds of pages to read
  • E-mails, paper, fax, …
  • Difficult comparison and summary
  • No synthesis of results
  • No search facilities

Interactive Policy Making – DG TAXUD workshop 06.05.2004

applications of the ipm online consultations christophe volckaert dg admin di
Applications of the IPM Online ConsultationsChristophe Volckaert, DG Admin/DI
  • The policy-making process :
    • Assessing the need for EU legislation or action
    • Brainstorming options / ideas
    • Receiving feedback on the proposed options
    • Impact assessment of potential options
    • Monitoring and evaluating existing legislation / programmes
  • More applications:
    • Surveys
    • Registration to events
    • Preparation of discussions for conferences,….
    • ………….

Interactive Policy Making – DG TAXUD workshop 06.05.2004

ipm online consultations christophe volckaert dg admin di
IPM Online ConsultationsChristophe Volckaert, DG Admin/DI

FIGURES

  • 28 online consultations promoted on “Your Voice in Europe” since January 2003
  • 2003: 21 IPM online consultations generating 6.000 replies
  • 2004: 20 IPM online consultations generating 11.300 replies
  • 45 Services from 14 Commission Directorates General have used the IPM consultation tool

Interactive Policy Making – DG TAXUD workshop 06.05.2004

ipm online consultations christophe volckaert dg admin di14
IPM Online ConsultationsChristophe Volckaert, DG Admin/DI

ONGOING CONSULTATIONS

  • Enterprise Policy: “New Enterprise Programme” for businesses (DG ENTR)
  • Consultation on board responsibilities and improving financial and corporate governance information (DG MARKT)
  • The transparency of regulations and standards in the area of services (DG MARKT)

FORTHCOMING CONSULTATIONS

  • CD-ROMs technical survey (OPOCE)
  • Corporate environmental attitude towards EMAS (ENV)
  • Shaping of small business policy at national/regional level (ENTR)
  • Green paper on anti-discrimination and equal treatment (EMPL)
  • eGovernment Observatory (ENTR)
  • Visa Information System (JAI)
  • Genetically modified organisms (INFSO)
  • Future European policy to support research (RTD)

Interactive Policy Making – DG TAXUD workshop 06.05.2004

ipm online consultations christophe volckaert dg admin di15
IPM Online ConsultationsChristophe Volckaert, DG Admin/DI
  • Online Demonstration
  • Card Stop Europe
  • Visa Information System

Interactive Policy Making – DG TAXUD workshop 06.05.2004

ipm online consultations christophe volckaert dg admin di16
IPM Online ConsultationsChristophe Volckaert, DG Admin/DI

Interactive Policy Making – DG TAXUD workshop 06.05.2004

ipm online consultations christophe volckaert dg admin di17
IPM Online ConsultationsChristophe Volckaert, DG Admin/DI

GUIDELINES

  • Plan ahead – settting up an online consultation takes some time!
  • Duration
  • Background of consultation – use of results
  • Data protection
  • Target Group
  • Linguistic Versions
  • Promotion
  • Monitoring

Interactive Policy Making – DG TAXUD workshop 06.05.2004

european business test panel christophe volckaert dg admin di
European Business Test PanelChristophe Volckaert, DG Admin/DI

WHAT IS THE EBTP ?

  • A mechanism to consult businesses across the EU
  • Consultations focus on new policy/legislative proposals
  • The Panel is based on a representative sample of EU businesses
  • The EBTP helps to make better regulation operational

Interactive Policy Making – DG TAXUD workshop 06.05.2004

european business test panel christophe volckaert dg admin di19
European Business Test PanelChristophe Volckaert, DG Admin/DI

SPECIFIC FEATURES OF EBTP CONSULTATIONS

  • The EBTP focuses only on business opinions
  • EBTP consultations deal with policies/proposals having a direct impact on business
  • The EBTP can focus on specific economic sectors
  • Results of consultations are representative of overall EU opinion
  • Membership is fixed and rotated at regular intervals
  • Member States nominate national co-ordinators

Interactive Policy Making – DG TAXUD workshop 06.05.2004

european business test panel christophe volckaert dg admin di20
European Business Test PanelChristophe Volckaert, DG Admin/DI

STATE OF PLAY

  • First consultation on Taxation Issues completed
  • Second consultation on Public Procurement ongoing
  • EBTP Work Programme for 2004 adopted – 6 consultations envisaged
  • Panel membership nearing completion (2250/2950)
  • Accession Countries invited to participate

Interactive Policy Making – DG TAXUD workshop 06.05.2004

slide21
IPM Feedback Mechanism

Interactive Policy Making – DG TAXUD workshop 06.05.2004

slide22

IPM Feedback Mechanism

Gudrun Waldenström - DG MARKT A 3

1) Citizens and business seek advice from existing contact points (intermediaries).

Reporting problems

2) Intermediaries provide a reply to their clients...

3) ... and report problems to the Commission in a structured online form.

Policy Making

Intermediaries

Answerhelp

daily contact

4) This unsolicited feedback is then used for policy-making.

Interactive Policy Making – DG TAXUD workshop 06.05.2004

ipm feedback mechanism gudrun waldenstr m dg markt a 3
IPM Feedback MechanismGudrun Waldenström - DG MARKT A 3

FACTS

  • Problematic cases related to EU policies
  • 3 Advisory Networks - 250 Intermediaries
    • 34 Citizens Signpost Service (Citizens)
    • 13 European Consumer Centres (Consumers)
    • 194 Euro Info Centres (Businesses)
  • 13.000 cases reported since February 2003
  • 38.000 cases reported in previous versions of the feedback databases

Interactive Policy Making – DG TAXUD workshop 06.05.2004

slide24

IPM Feedback MechanismGudrun Waldenström - DG MARKT A 3

THE CHALLENGE:

Internal Market

A system

meeting the needs

of IM stakeholders

and

Commission services

Commission

Policy makers

Citizens & Business

Interactive Policy Making – DG TAXUD workshop 06.05.2004

the ipm feedback online questionnaire a structure designed for reporting
THE IPM FEEDBACK ONLINE QUESTIONNAIRE: A STRUCTURE DESIGNED FOR REPORTING

IPM Feedback MechanismGudrun Waldenström - DG MARKT A 3

  • 0 – IDENTIFICATION OF THE CASE
  • I – DESCRIPTION OF THE CASE:

country where client is based, business sector, size of the company, other country involved if a cross-border case, citizens activity…

  • II – POLICY AREAS:

28 selectable EU policy fields, 23 have detailed sub-fields allowing to target a specific aspect of the policy concerned

  • III – DESCRIPTION OF THE PROBLEM:

source of the problem (what, who), its impact on the client, free text field where the intermediary analyses the case…

  • IV – HANDLING OF THE CASE: signposting, frequency…

Interactive Policy Making – DG TAXUD workshop 06.05.2004

some statistics for 2003
SOME STATISTICS FOR 2003

IPM Feedback MechanismGudrun Waldenström - DG MARKT A 3

Most frequent policy areas requested by business

Interactive Policy Making – DG TAXUD workshop 06.05.2004

some statistics for 200327
SOME STATISTICS FOR 2003

IPM Feedback MechanismGudrun Waldenström - DG MARKT A 3

Most frequent policy areas requested by citizens (excl consumers)

Interactive Policy Making – DG TAXUD workshop 06.05.2004

ipm feedback mechanism gudrun waldenstr m dg markt a 328
IPM Feedback MechanismGudrun Waldenström - DG MARKT A 3

FACTORS INFLUENCING THE IPM FEEDBACK

  • Representative data from stakeholders?
  • Type of networks contracted to IPM?
  • Quality of input?
  • The technical system?

Interactive Policy Making – DG TAXUD workshop 06.05.2004

slide29
Use of IPM data in policy making -

examples at European Commission level

Interactive Policy Making – DG TAXUD workshop 06.05.2004

ipm results gudrun waldenstr m dg markt a 3
IPM ResultsGudrun Waldenström - DG MARKT A 3

IPM CONSULTATIONS – USE OF RESULTS

  • Reports on results
  • Communications taking into consideration the replies
  • Working documents for working groups based on results
  • Evaluation meetings with Member States
  • Legal proposals as Regulations and Directives
  • Presentations in Council Meetings

Interactive Policy Making – DG TAXUD workshop 06.05.2004

ipm results gudrun waldenstr m dg markt a 331
IPM ResultsGudrun Waldenström - DG MARKT A 3

IPM FEEDBACK – USE OF RESULTS

  • Use of individual cases:
    • As systematic statistical information on the current problems faced by business and consumers
    • As valuable proof of the existence of the problem
    • As means to identify areas where further analysis and additional action may be required from the side of the EU
    • As help to assess the impacts of certain problems for businesses
    • As additional background-information during the drafting of new legal proposals
  • Analysis as background and additional information
    • 4 in-depth analyses drafted by an external consultant
    • Short analysis according to the requests of services

Interactive Policy Making – DG TAXUD workshop 06.05.2004

ipm results gudrun waldenstr m dg markt a 332
IPM ResultsGudrun Waldenström - DG MARKT A 3

COMBINATION OF BOTH IPM TOOLS:

  • In depth analysis on e-Commerce
  • In depth analysis evaluating national review procedures in the field of public procurement

Interactive Policy Making – DG TAXUD workshop 06.05.2004

interactive policy making ipm
Interactive Policy Making (IPM)

LINKS

  • Your Voice in Europe: http://europa.eu.int/yourvoice/
  • IPM Europa website: http://europa.eu.int/yourvoice/ipm
  • IPM Feedback Mechanism: http://europa.eu.int/yourvoice/feedback.html
  • IPM on IntraComm: http://www.cc.cec/home/dgserv/markt/ipm_en.htm
  • IPM Online Consultations guidelines: http://www.cc.cec/home/dgserv/markt/ipm/index_en.htm

Interactive Policy Making – DG TAXUD workshop 06.05.2004