Empowerment at the Ritz-Carlton - PowerPoint PPT Presentation

jalene
empowerment at the ritz carlton l.
Skip this Video
Loading SlideShow in 5 Seconds..
Empowerment at the Ritz-Carlton PowerPoint Presentation
Download Presentation
Empowerment at the Ritz-Carlton

play fullscreen
1 / 3
Download Presentation
Presentation Description
252 Views
Download Presentation

Empowerment at the Ritz-Carlton

- - - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript

  1. Empowerment at the Ritz-Carlton

  2. Keys to success for motivation • Feeling of equality between the president and the employees • Both employees and customers are treated with dignity and respect • Suggestions of all employees are taken seriously because they are in permanent contact with customers

  3. Keys to success • Providing the highest level service • Spending money is no problem to keep guests satisfied • Reconsidered investments are important for saving money (eg: recycling plan)