MODULE 3

1. MODULE 3 Composition & Roles

2. TAT TEAM APPROACH UPON COMPLETION OF THIS MODULE, PARTICIPANTS SHOULD UNDERSTAND: • Composition of the Threat Assessment Team • Roles of the Threat Assessment Team core members, situational advisors, and ad hoc members • Benefits of utilizing ad hoc resources to address low level zero tolerance violations • Benefits of utilizing any of the resources to assist with proactive workplace interventions 3 – 2

3. TAT TEAM MEMBERS • Core Team Members • Situational Advisors • Ad Hoc Resources 3 – 3

4. TAT CORE TEAM MEMBERS • Manager, Human Resources • Workplace Improvement Analyst • Manager, Labor Relations • Medical Director or OHNA • District Manager or designee • Lead Plant Manager or designee 3 – 4

5. Coordinate and oversee TAT Determine whether to convene TAT Determine whether ad hoc resources are needed Assign duties and monitor core team assignments Determine what outside resources are needed and who is to contact them Determine who will prepare and maintain official records for the TAT CORE TEAM MEMBERSHIP Manager, Human Resources (Team Leader) 3 – 5

6. CORE TEAM MEMBERSHIP Workplace Improvement Analyst (WIA) • Providing guidance on any immediate efforts that may be needed to address issues impacting the workplace where the incident occurred • Review history of workplace interventions and/or climate assessments • As needed and apportioned, meet with employees, witnesses, and concerned employees • Providing organizational development recommendations and resources to the core team on abatement strategies 3 – 6

7. CORE TEAM MEMBERSHIP Manager, Labor Relations Provide Guidance on: • Placing employee on emergency, off-duty status • Serve as a resource to supervisor/manager on administrative and/or disciplinary actions • Review past disciplinary record of employee • Communicate relevant information 3 – 7

8. CORE TEAM MEMBERSHIP Medical Director or OHNA • Review medical records: VA, medical information, Fitness-for-Duty (FFD), current medical history • Contact point for private treating physician • Provide appropriate communication to the TAT on a need to know basis • Schedule a FFD examination, physical / psychological if indicated 3 – 8

9. CORE TEAM MEMBERSHIP Operations Representatives • Provide knowledge on how to minimize the disruption of worksite operations, when indicated • Provide information on security needs, when indicated • Lend authority to the process 3 – 9

10. TAT SITUATIONAL ADVISORS POSTAL INSPECTOR EAP CONSULTANT POSTAL SERVICE LEGAL COUNSEL OUTSIDE MENTAL HEALTH PROFESSIONAL 3 – 10

11. TAT SITUATIONAL ADVISORS Inspection Service (Situational Advisors) TAT is: • Important asset for Postal Service in reducing potential violence • Important resource for the Inspection Service • Assists Inspection Service in addressing situations at lower risk levels 3 – 11

12. TAT SITUATIONAL ADVISORS Inspection Service: • Inspectors are not core members • Inspectors are support for the team • law enforcement officials • investigative action • investigative memorandum on findings may be issues • Inspectors can be utilized as security consultants 3 – 12

13. TAT SITUATIONAL ADVISORS An Inspector Can.… • Conduct review of current or former employee’s military record (VA history) • Contact FBI, State, and Local law enforcement agencies for arrest records • Conduct review of gun registration records / vehicle identification information • Interview with current or former employee 3 – 13

14. TAT SITUATIONAL ADVISORS An Inspector Can.… • Conduct formal investigations • Prepare investigative memorandums • Prepare criminal charges for U.S. Attorney or District Attorney • Act as a liaison with other law enforcement agencies • Consult with management about security 3 – 14

15. TAT SITUATIONAL ADVISORS Postal Legal Counsel Provides: • Legal guidance in the best interest of the organization • Legal advice to management • Advise on confidentiality and privacy concerns • Legal developments in the area of workplace violence • Latest information on statutes, regulations, and guidelines on violence prevention 3 – 15

16. TAT SITUATIONAL ADVISORS EAP Consultant: • Provide guidance on how to approach the situation or incident • Recommend when indicated, the need to refer employee to EAP • Serve as information experts on domestic violence to TAT managed cases where this issue is evidenced 3 – 16

17. TAT SITUATIONAL ADVISORS External Mental Health Professional: • Provide USPS psychological evaluation as part of fitness-for-duty process • Provide guidance and direction to defuse the situation or incident • Interview employee for initial risk assessment 3 – 17

18. AD HOC RESOURCES • Supervisor/Manager (at incident site) • Union & Management Organization Leaders • Security Control Officer • Diversity Development Specialist • EEO, Alternative Dispute Resolution (ADR) Specialist • Manager, Safety and Health • Manager, Injury Compensation • Human Resources Generalist Principal • Others as deemed necessary 3 – 18

19. AD HOC RESOURCES Supervisor/Manager (at incident site): • Assist in managing the incident site • Assist in security determinations • Submit work performance history of the threatener to the TAT • Prepare brief summary of incident or situation for the TAT • Consult with Labor Relations regarding administrative and disciplinary actions 3 – 19

20. AD HOC RESOURCES Supervisor/Manager (at incident site): Each case that is scheduled for review at a TAT meeting should have an update (written or communicated to a TAT member) from a member of management from the employee’s work site for discussion. When appropriate or feasible, teams are encouraged to have a management representative from the site in attendance. Each TAT should foster an environment of involvement and direct communication of individual cases with the management of the worksite. 3 – 20

21. AD HOC RESOURCES Manager Safety and Health: • Review safety/accident profile • Communicate relevant information • Prepare brief summary of record for the TAT Human Resources Generalist Principal: • Reviewing an employee’s Official Personnel File (OPF) and preparing summary for TAT • Communicate relevant information 3 – 21

22. AD HOC RESOURCES Manager, Injury Compensation: • Review injury compensation files of employee • Note whether any OWCP claim has been controverted based upon medical documentation • Note whether any OWCP claim has been accepted or rejected • Communicate relevant information • Prepare brief summary of record for the Threat Assessment Team 3 – 22

23. OTHER RESOURCES Worksite Intervention Team Members: • Utilized to gather additional information from people involved in the alleged threat • Conduct analysis of VOE data • Conduct analysis of other climate indicators (i.e. EEOC, GATS, OWCP) 3 – 23

24. WORKSITE INTERVENTION TEAM MEMBERS Proactive Work Environment Strategies: • Develop and implement proactive strategies to address work climate concerns • Involvement with local work improvement teams • Involved in training initiatives focused on climate improvement 3 – 24

25. WORKSITE INTERVENTION TEAM MEMBERS Proactive Work Environment Strategies: • Individualized coaching and mentoring • Facilitation of labor/management meetings • Continued monitoring, assessment, and follow-up of work environment progress 3 – 25

26. Composition & Roles YOU HAVE COMPLETED MODULE 3 3 – 26