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Becoming Business Objects Enterprise Certified

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  1. Becoming Business Objects Enterprise Certified Upper Delaware Valley Business Objects User Group David Mischick Geisinger Health System

  2. Agenda • Overview of Business Objects Certified Professional Programs • Details for obtaining the BOCP-BOE certification • Tips and Tricks summary

  3. Geisinger Health System Vital Statistics 3 hospitals 40 clinic sites 679 physicians 882 beds 12,216 employees 215,000 health plan members $1.5 billion annual revenue

  4. Geisinger Use of Business Objects • Developing an Enterprise Data Warehouse • Primary focus is Web Intelligence • Also planning for Set Analysis, Dashboards, Xcelsius with QAAWS • Some Crystal Reports pockets of expertise • Needed to gain expertise quickly

  5. Overview of BOCP Programs • Three primary certifications • Training classes strongly recommended (not mandatory) • Choice of Instructor-led or eLearning training • Training cost: $275 to $2,750 each • Exam cost: $150 each

  6. BOCP-BOE Certification

  7. BOCP-BOE XI 3.0 Update

  8. BOCP-BODI Certification

  9. BOCP-CR Certification

  10. BOCP- CR 2008 Update

  11. Details for BOCP-BOE Certification • For system administrators • User administration, folder security, server administration, system troubleshooting, disaster recovery, etc. • Three exams + BOE XI 3.0 Update

  12. Administering Users and Content • Create users, groups and folders • Apply user and group rights to objects • Create a content plan (logical/functional, folders versus categories) • Implement authentication (LDAP, AD) • Publish objects (wizard, CMC, save as) • Schedule objects using calendars and events

  13. Sample Level One Question What are the valid destinations that can be enabled on the Destination Job Server? A. NNTP, FTP, HTML, POP3 B. Email, Inbox, Outbox, Work In Progress C. Email (SMTP), FTP, Inbox, Unmanaged Disk D. Input FRS, Local Disk, Output FRS, XML

  14. Administering Servers • Install Business Objects Enterprise • Roles of servers – CMS, FRS, LOV, report servers, job servers, etc. • Configure server parameters • Create server groups • Troubleshoot problems/process flows • Migrate and backup CMS data

  15. Sample Level Two Question Which of the following auditing options can be enabled on the Central Management Server? (select two answers) A. An object is created B. A job has failed to run C. A user logon fails D. A job has been run successfully E. All of the above

  16. Designing and Deploying a Solution • Size a Business Objects deployment • Design a system for high availability • Create an instance management plan • Design a system auditing plan • Deploy a system • Use strategic troubleshooting methods • Create a disaster recovery plan

  17. Sample Level Three Question Users call you because none of their scheduled reports are running. You logon to Infoview and successfully view a historical instance. Next you view both a Web Intelligence and a Crystal Reports object on demand. Which servers are the likely source of the error? (select two answers) A. Crystal Reports Job Server B. Central Management Server C. Crystal Reports Cache Server D. Output File Repository Server E. Web Intelligence Job Server

  18. Taking the exam • Register at www.vue.com • Can search for testing locations by zip code • My favorite location - Northeast Testing Center (zip 19154) has Saturday, Sunday appointments • Can cancel/reschedule one business day before appointment without penalty

  19. Post-exam Review sections where you missed questions There is some overlap between exams

  20. Certification Benefits • Improve productivity • Increase technical skills • Measure training effectiveness • Internal and external validation • Exposure to full product scope/suite • Higher morale and staff commitment

  21. Tips and Tricks Summary • Read the entire Learning Guide including appendixes • Memorize terms, process flows, parameters • Concepts are repeated in several questions • About half single-answer questions and half multiple answer questions

  22. Conclusion • Certification is not too difficult • Choose your path wisely – current programs are changing • Thank you for listening! Contact: demischick@geisinger.edu