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PowerPoint ® Presentation for Dental Office Management . Module: Dental Team and Dental Record Management. Module: Dental Team and Dental Record Management. Dental Team and Dental Record Management. Part A: Managing the Dental Team Part B: Managing the Dental Record .

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powerpoint presentation for dental office management

PowerPoint® Presentation for Dental Office Management

Module:

Dental Team and Dental Record Management

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

module dental team and dental record management
Module: Dental Team and Dental Record Management

Dental Team and Dental Record Management

Part A: Managing the Dental Team

Part B: Managing the Dental Record

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

module dental team and dental record management3
Module: Dental Team and Dental Record Management

Learning Objectives

1. Define the Key Terms.

2. Delineate the clinical roles of the dental team.

3. Detail eligibility pathways available to the dental assistant.

4. Summarize legal and ethical concepts in the dental office.

5. Discuss dental office personnel issues from a manager’s point of view.

6. Identify the basics of dental records management.

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

module dental team and dental record management4
Module: Dental Team and Dental Record Management

Learning Objectives

7. Demonstrate risk management strategies and

methods applicable to the dental office.

8. Use team-building techniques in classroom simulations.

  • Exhibit knowledge of dental terminology and
  • anatomy.

10. Simulate charting of the oral cavity, including

coding.

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

module dental team and dental record management5
Module: Dental Team and Dental Record Management

Learning Objectives

11. Examine dental pharmacy procedures.

12. Create an office equipment specification

sheet based on an operating budget.

13. Contrast the policies and procedures of

a local dental office with material

presented in this module.

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

key terms
Abandonment

Byte

CPU

Denturist

Endodontics

Esthetics

Jurisprudence

Oral prophylaxis

Orthodontics

Periodontics

Prostheses

Key Terms

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

part a managing the dental team
Part A: Managing the Dental Team

Members of the dental team

DA credentials

DA continuing education

Law and ethics

Working as a team

Staff management

Risk management

Equipment management

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

members of the dental team
Members of the Dental Team
  • Dentist (and dental specialties)
  • Dental hygienist
  • Dental office manager
  • Chairside DA
  • Dental laboratory technician
  • Denturist
  • Infection control coordinator
  • Others

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

da qualifications and credentials
DA Qualifications and Credentials
  • Licensure and registration
    • State by state
    • DANB
    • ADA
  • Certification
    • “Certified Dental Assistant” designation
    • Eligibility pathways for certification

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

da eligibility pathways
CDA

COA

COMSA

CDPMA

DA Eligibility Pathways

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

continuing cda education
Continuing CDA Education
  • Certification renewal
  • Minimum hours a year
  • Recertification sources
  • Random CDE audits
  • Multiple certification renewal requirements:
    • One credential: 12 hours
    • Two credentials: 18 hours
    • Three credentials: 24 hours
    • Four credentials: 36 hours

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

working together as a dental team
Working Together as a Dental Team

Primary goal

Communication

Respect

Staff meetings

Morning huddle

Goal setting

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

law ethics and the dental team
Law, Ethics, and the Dental Team
  • Jurisprudence
    • State Board of Dental Examiners
    • State Dental Practice Act
    • Expanded DA functions by state
  • Ethics
    • ADA Code of Ethics
    • ADAA Code of Ethics
    • Ethics and HIV/AIDs

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

dental team management
Staff supervision

General

Direct

Personnel policies

Office manuals

Hiring

Firing

Dental Team Management

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

the law and dental team supervision
Fair hiring

Quality of work environment

Harassment

Employee behavior

Written job descriptions

Provisional employment

Employee leasing and temporary services

Performance reviews

Termination

Salary and benefits

Employee records

Americans with Disabilities Act

The Law and Dental Team Supervision

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

risk management
Risk Management

Avoiding malpractice

Maintaining patient confidentiality

Reporting domestic abuse

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

managing office equipment
Managing Office Equipment
  • Telephone
  • Fax machine
  • Photocopier
  • Computer
    • Hardware
    • Software

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

part b managing the dental record
Part B: Managing the Dental Record

Speaking dental

language

Charting the oral cavity

Managing patient records

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

four quadrants id
Four Quadrants ID

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

periodontium id
Periodontium ID

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

hard and soft structures id
Hard and Soft Structures ID

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

deciduous dentition id
Deciduous Dentition ID

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

permanent dentition id
Permanent Dentition ID

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

surfaces and edges id
Surfaces and Edges ID

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

cavity classifications id
Cavity Classifications ID

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

oral charting
Oral Charting
  • Complete dental chart
  • Tooth numbering systems
  • Charting symbols
  • Office systems
  • Charting terms
  • Common charting symbols
  • Manual versus computerized charting
  • Semi-automated exam instruments
  • ADA coding system

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

numbering and charting systems
Numbering and Charting Systems
  • Numbering
    • Universal numbering
    • Palmer system
    • Federation Dentaire Internationale
  • Charting
    • Anatomic
    • Geometric

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

charting abbreviation quiz
Abs

Adj

Amal

Anes

Ant

B

BO

BWX

Br

Cem

Com

Consult

Cr

Decid

Del

Dent

DI

Diag

Charting Abbreviation Quiz

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

charting abbreviation quiz29
D

DL

DO

Ex

Ext

Est

F

FI

Fix Br

FX

FGCr

FLD

FMX

FUD

G

GI

GO

Impac

Charting Abbreviation Quiz

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

charting abbreviation quiz30
IMPL

IMP

I

In

L

LS

Lido

L

LO

M

MI

Miss

MO

MOD

Nbk

N202

O

On

Charting Abbreviation Quiz

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

charting abbreviation quiz31
OHI

Pano

PLD

PUD

PSR

Perm

PFS

Porc

PFG

PFM

PJC

Post

PO

Prep

POH

P

Prox

Rem

Charting Abbreviation Quiz

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

charting abbreviation quiz32
RCT

St

Sh

SM

Temp

The

TX

Tx Pl

Xylo

ZOE

ZnP

Charting Abbreviation Quiz

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

charting abbreviation answers
Abscess

Adjustment

Amalgam

Anesthetic

Anterior

Buccal

Bucco-occlusal

Bitewing

Bridge

Cement

Composite

Consultation

Crown

Deciduous

Delivery

Denture

Disto-incisal

Diagnosis

Charting Abbreviation Answers

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

charting abbreviation answers34
Distal

Disto-lingual

Disto-occlusal

Examination

Extraction

Estimate

Facial

Fluoride

Fixed bridge

Fracture

Full gold crown

Full lower denture

Full-mouth x-rays

Full upper denture

Gold

Gold inlay

Gold onlay

Impaction

Charting Abbreviation Answers

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

charting abbreviation answers35
Implant

Impression

Incisal

Inlay

Labial

Laser

Lidocaine

Lingual

Linguo-occlusal

Mesial

Mesio-incisal

Missing

Mesio-occlusal

Mesio-occluso-distal

Nerve block

Nitrous oxide

Occlusal

Onlay

Charting Abbreviation Answers

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

charting abbreviation answers36
Oral home instructions

Panorex

Partial lower denture

Partial upper denture

Periodontal screening record

Permanent

Pit & fissure sealants

Porcelain

Porcelain fused to gold

Porcelain fused to metal

Porcelain jacket crown

Posterior

Postoperative

Charting Abbreviation Answers

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

charting abbreviation answers37
Preparation

Preventative oral hygiene

Prophylaxis

Proximal

Removable

Root canal therapy

Seat (final cementation)

Shade

Study models

Temporary

Tooth

Treatment plan

Xylocaine

Zinc-oxide eugenol

Zinc oxyphosphate

Charting Abbreviation Answers

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

charting symbols
Charting Symbols

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

charting symbols revealed
Charting SymbolsRevealed

Missing tooth

Tooth

surgically

extracted

Unerupted

or impacted

tooth

Teeth

drifting

up or down

Teeth drifting

medially or

distally

Tooth with

crown

Porcelain

Fused to

metal crown

Fixed

bridge

Fractured

tooth

Apical

abscess

Root-canal

therapy on

tooth

Tooth w/

periodontal

pockets

Periodontal

abscess

Overhanging margins

Full or partial denture

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

ada coding
ADA Coding
  • ADA updates code book every five years.
  • Lists all known code numbers for dental procedures.
  • Codes are organized by:
    • Category
    • Specialty
    • Type of treatment
  • Manager can make coding cheat sheet.

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

the dental patient record
The Dental Patient Record
  • Dental record contents
  • Record types
  • Ownership
  • Clinical uses
  • Radiation safety
  • Periodontal disease predictability testing
  • Intraoral camera
  • Prescriptions

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

dental record contents
Dental Record Contents
  • Clinical record
  • Financial responsibility form
  • Informed consent form
  • Medical/dental history form
  • Dental radiographs

NOTE: Do not include personal

patient information in the dental record

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

dental record ownership and use
Dental Record Ownership and Use
  • Ownership:
    • Practice owns records
    • Right to Privacy Act = patient access
  • Uses:
    • Diagnosis
    • Treatment planning
    • Case presentation
    • Recall program

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

other components of the record
Radiation safety and alternatives

Periodontal disease predictability testing

Intraoral camera images

Prescriptions

Pharmaceutical

Laboratory

Other Components of the Record

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

nine parts to the drug rx
Nine Parts to the Drug Rx

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

abbreviating the rx
Before meals=

Twice a day=

Capsules=

Liquid=

Milliliter=

After meals=

Every 2 hours=

Every 3 hours=

Every 4 hours=

ac

bid

caps

liq

ml

pc

q2h

q3h

q4h

Abbreviating the Rx

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

abbreviating the rx47
Every 6 hours=

Every 12 hours=

Daily=

Every hour=

Four times a day=

As necessary=

Immediately=

Tablets=

Three times a day=

q6h

q12h

qd

qh

qid

prn

stat

tabs

tid

Abbreviating the Rx

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.

summary of module
Summary of Module
  • Key Terms
  • Managing the dental team
  • Managing the dental record

Copyright © 2006 Thomson Delmar Learning. ALL RIGHTS RESERVED.