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Booking System User Guide

Booking System User Guide . Step 1- Login* to:. http://www.owxd.startrack.com.au/login/. *You will need to contact LVukovic@startrack.com.au to get your user name and password. You will need to provide: Supplier Name Booking Requestor Name Booking Requestor Address

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Booking System User Guide

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  1. Booking System User Guide

  2. Step 1- Login* to: http://www.owxd.startrack.com.au/login/ • *You will need to contact LVukovic@startrack.com.auto get your user name and password. You will need to provide: • Supplier Name • Booking Requestor Name • Booking Requestor Address • Booking Requestor Phone Number • Booking Requestor Email Address

  3. Step 2- Enter your delivery details to get your tentative booking • A tentative booking is a booking that is made without an ASN or PO. These bookings are only “place holders” and will not allow delivery into the Startrack facility. You will need to provide:: • Delivery details • Contact details • Load details • ASN and PO details ( Optional to get tentative booking) • You will then receive an email acknowledgement of your tentative booking Time & Date Delivery details

  4. Step 3- Enter your delivery details to get a confirmed booking A confirmed booking is the only type of booking that can allow a delivery into the Startrack facility. To get a confirmed booking you will need to log into the booking portal, and find your tentative booking by doing a look up. Select this tentative booking. You will then be able to upload the ASN and PO numbers via the template. Submission of the template will result in a check against live ASN’s. The booking will only be confirmed when the match is made and you receive a booking confirmation email. Template and ASN upload

  5. Cancellation and non-delivery • Deliveries can be cancelled by logging into the system and selecting the delivery via the look up. Cancellation will • trigger an email confirming cancellation • If the “TENTATIVE” booking has an “NF” status and you have made multiple bookings on the same booking • number, consider cancelling the “NF” until it is confirmed that the ASN is no longer in error by either Officeworks • or Startrack. Otherwise the “NF” status order will prevent the booking going to “CONFIRMED” status. • Tentative bookings not confirmed by 1600 on the day prior to delivery will be cancelled. A reminder email will be • sent to the booking email account at 1400 on the day prior to delivery as a reminder of the potential cancellation

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