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Presentation Slides to Accompany Organizational Behavior 10 th Edition Don Hellriegel and John W. Slocum, Jr. Chapter 3 —Understanding Perceptions and Attributions. Prepared by Michael K. McCuddy Valparaiso University.

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Presentation Slidesto AccompanyOrganizational Behavior10th EditionDon Hellriegel and John W. Slocum, Jr.

Chapter 3—Understanding Perceptions and Attributions

Prepared by

Michael K. McCuddy

Valparaiso University

slide 3 1 learning objectives for understanding perceptions and attributions
Slide 3.1Learning Objectives for Understanding Perceptions and Attributions
  • Describe the elements in the perceptual process
  • Identify the factors that influence individuals’ perceptions
  • Identify the factors involved in person perception
  • Describe the primary major errors in perception
  • Explain how attributions influence behavior

Chapter 3: Understanding Perceptions and Attributions

slide 3 2 basic elements in the perceptual process
Slide 3.2Basic Elements in the Perceptual Process

Observation

* Taste * Smell

* Hearing * Sight

* Touch

Environmental

Stimuli

Perceptual Selection

* External factors

* Internal factors

Perceptual

Organization

* Perceptual grouping

Interpretation

* Perceptual errors

* Attributions

Response

* Covert

* Overt

Chapter 3: Understanding Perceptions and Attributions

slide 3 3 external factors in selective screening
Slide 3.3External Factors in Selective Screening
  • Size
  • Intensity
  • Contrast
  • Motion
  • Repetition
  • Novelty and familiarity

Chapter 3: Understanding Perceptions and Attributions

slide 3 4 internal factors in selective screening
Slide 3.4Internal Factors in Selective Screening
  • Personality
  • Learning
    • Perceptual set
  • Motivation
    • Pollyanna principle

Chapter 3: Understanding Perceptions and Attributions

slide 3 5 external and internal factors in person perception
Slide 3.5External and Internal Factorsin Person Perception
  • External factors
    • Characteristics of the person being perceived
    • Situation in which the perception takes place
  • Internal factor
    • Characteristics of the perceiver

Chapter 3: Understanding Perceptions and Attributions

slide 3 6 impression management tactics
Slide 3.6Impression Management Tactics
  • Behavioral matching
  • Self-promotion
  • Conforming to norms
  • Flattering others
  • Being consistent

Chapter 3: Understanding Perceptions and Attributions

slide 3 7 common perceptual errors
Slide 3.7Common Perceptual Errors
  • Perceptual defense
  • Stereotyping
  • Halo effect
  • Projection
  • Expectancy effects

Chapter 3: Understanding Perceptions and Attributions

slide 3 8 examples of attributions based on differing perceptions of performance
Manager’s behavior toward strong performers:

Subordinate participation in decision making

Mistakes viewed as learning opportunities

Subordinates given challenging tasks

Manager’s behavior toward weak performers:

Supervisor closely monitors behavior of subordinate

Mistakes are highlighted to subordinates

Subordinates given routine tasks

Slide 3.8Examples of Attributions Based on Differing Perceptions of Performance

Chapter 3: Understanding Perceptions and Attributions

slide 3 9 the attribution process
Slide 3.9The Attribution Process

Antecedents--

factors internal

to the perceiver

  • Information
  • Beliefs
  • Motivation
  • Perceived external
  • or internal causes
  • of behavior

Attributions made by

the perceiver

  • Behavior
  • Feelings
  • Expectations

Consequences for

the perceiver

Chapter 3: Understanding Perceptions and Attributions

slide 3 10 attributions of internal and external causes of behavior
Slide 3.10Attributions of Internal and External Causes of Behavior

Consistency is high

Distinctiveness is high

Consensus is high

Attribution of

external causes

Consistency is high

Distinctiveness is low

Consensus is low

Attribution of

internal causes

Consistency is low

Attribution of

either external or

internal causes

Chapter 3: Understanding Perceptions and Attributions

slide 3 11 guidelines for dealing with the attribution implications of being fired
Slide 3.11Guidelines for Dealing with the Attribution Implications of Being Fired
  • Work through the firing psychologically
  • Figure out what went wrong
  • Work with the former employer to develop an exit statement
  • Avoid negative attributions as part of the explanation for the firing

Chapter 3: Understanding Perceptions and Attributions