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Dynamic Balanced Scorecard System. What is a Balanced Scorecard?. Introduced by Robert Kaplan and David Norton as a performance measurement framework that added strategic non-financial performance measures to traditional financial metrics 'balanced' view of organizational performance.
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What is a Balanced Scorecard? • Introduced by Robert Kaplan and David Norton • as a performance measurement framework that added strategic non-financial performance measuresto traditional financial metrics • 'balanced' view of organizational performance.
What is a Balanced Scorecard? • provides a framework that not only provides performance measurements, but helps planners identify what should be done and measured • concepts of previous management ideas such as Total Quality Management (TQM),
BALANCED SCORECARD • It translates VISION andSTRATEGY into OBJECTIVES and MEASURESacross four balanced perspectives: FINANCIAL CUSTOMER INTERNAL PROCESS LEARNING AND GROWTH Dynamic Balanced Scorecard
FINANCIAL PERSPECTIVE "If we succeed, how will we look to our shareholders?”
CUSTOMER PERSPECTIVE "To achieve my vision, how must I look to my customers?”
INTERNAL PROCESSES PERSPECTIVE "To satisfy my customer and stockholders, at which processes must I excel?”
INTERNAL PROCESSES PERSPECTIVE • Mission-oriented Processes • Process for Unique problems • Support Processes • Repetitive processes
LEARNING AND GROWTH PERSPECTIVE "To achieve my vision, how must my organization learn and improve?”
Objectives Measures Targets Initiatives
Terms • Critical Success Factors(CSF) • Key Performance Indicators (KPI) • Action Items
Applications • Performance Evaluation • Vision and Strategy Development • Resource Management
Dynamic Balanced ScorecardSystem Dynamic Balanced Scorecard
C O N T E N T Dynamic Balanced Scorecard • Objectives • Overview Of The System • Structure • Assumed Users • Applications • Involved Technologies • Flip Book • Applications of the System
O B J E C T I V E Dynamic Balanced Scorecard • To be able to create an application that will aid managers/executives in efficiently aligning and focusing their resources to it’s strategy and truly execute their strategies.
O B J E C T I V E Dynamic Balanced Scorecard To be able to identify and have a more comprehensive view of a business (viewing it into a broader and complete perspective), thus create wiser long-term decisions
O B J E C T I V E Dynamic Balanced Scorecard • To be able to create a different approach to strategic management and organizational development, one that is responsive to it’s environment
Overview Of The System Structure Application Dynamic Balanced Scorecard Assumed Users
S T R U C T U R E database server Dynamic Balanced Scorecard
A S S U M E D U S E R S Dynamic Balanced Scorecard Managers Executive Planners and Analysts
Application • Performance Evaluation • Vision and Strategy Development • Resource Management Dynamic Balanced Scorecard
I N V O L V E D T E C H N O O G I E S Dynamic Balanced Scorecard System Dynamics Balanced Scorecard
I N V O L V E D T E C H N O L O G I E S SYSTEM DYNAMICS Dynamic Balanced Scorecard
S Y S T E M D Y N A M I C S System dynamics is a methodology for studying and managing complex feedback systems, such as one finds in business and other social systems. What is System Dynamics? Feedback refers to the situation of X affecting Y and Y in turn affecting X perhaps through a chain of causes and effects. Dynamic Balanced Scorecard
System Dynamics: Methodology identifies a problem develops a dynamic hypothesis explaining the cause of the problem builds a computer simulation model of the system at the root of the problem tests the model to be certain that it reproduces the behavior seen in the real world devises and tests in the model Dynamic Balanced Scorecard
System Dynamics: Dynamic Balanced Scorecard
I N V O L V E D T E C H N O L O G I E S Dynamic Balanced Scorecard System Dynamics Balanced Scorecard
I N V O L V E D T E C H N O L O G I E S Dynamic Balanced Scorecard Balanced Scorecard