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TechFire Conference Outsource your Server or Outsource your Services

TechFire Conference Outsource your Server or Outsource your Services. Hugh Dawson Head of Services Development HiberniaEvros Technology Group. Private v Public. Clouds Discussions. Private. Public v Hybrid. Private v Hybrid. Public. Hybrid. THE BIG QUESTION TO CONSIDER.

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TechFire Conference Outsource your Server or Outsource your Services

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  1. TechFire ConferenceOutsource your Server or Outsource your Services Hugh Dawson Head of Services Development HiberniaEvros Technology Group

  2. Private v Public Clouds Discussions Private Public v Hybrid Private v Hybrid Public Hybrid

  3. THE BIG QUESTION TO CONSIDER Managed v UnManaged

  4. 5 Reasons Companies select Cloud Technology Cost Scalability Flexibility Resilience Redundancy Cost

  5. Typical IT Budget Interesting Fact : 12 ½% of TCO of a server is H/W. 87 ½% is Maintenance Support / Power etc ( HP ) Example : €5k Server will have costs of €40k over 5 years to Maintain

  6. Customer Cloud Alerts • Operating System Issues Cloud Infrastructure • Customer Connectivity or Carrier Issues • Performance and/or Capacity Issues due to poor System Design • 44% 37% • 16% • 3%

  7. The UnManaged Service • Server is Built and made available to Customer Spec • Server is Available to Customer based on agreed SLA Uptime 99.95% - 99.999%

  8. The Managed Service Upfront • Implementation and Migration - Build it right! • Consultancy to Design the right solution • On-going Consulting Service to provide technical advice as and where you need it On Going • Monitoring of Infrastructure 24/7 • Management of Environment to ensure it’s working as expected and any issues addressed in Line with Agreed SLA and Uptime Metrics (i.e Patching, OS, App, Bandwidth iOPS, Latency Reporting etc.)

  9. Considerations: choosing the right service model • Do I have the ability to Manage In House: • Skillsets • Resources • Do I want to manage in-house? • Is what I need purely a Test/Dev environment? • Is Proactive Managed Support required 24/7? • Are Internal SLA’s being met? • Do we experience downtime that is costing the business money?

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