Chapter 13: Advanced Laptops and Portable Devices. IT Essentials: PC Hardware and Software v4.0. Purpose of this Presentation. To provide to instructors an overview of Chapter 13:. List of chapter objectives Overview of the chapter contents, including student worksheets student activities
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IT Essentials: PC Hardware and Software v4.0
To provide to instructors an overview of Chapter 13:
13.1 Describe wireless communication methods for laptops and portable devices
How do you know when you need a new laptop battery?
Storage devices are CRUs, unless a warranty requires technical assistance.
Additional RAM speeds up the process by decreasing the number of times the OS reads and writes data to the hard drive swap file.
Preventive maintenance should be scheduled at regular intervals to keep laptops running properly. Because laptops are portable, they are more likely to be exposed to harmful materials and situations than desktop computers.
The computer can slow down if the operating system is searching through fragmented files.
When moving files from a laptop to a desktop computer, be careful that data copied from one computer does not inadvertently overwrite data on the other computer.
Step 1 Gather data from the customer
Step 2 Verify the obvious issues
Step 3 Try quick solutions first
Step 4 Gather data from the computer
Step 5 Evaluate the problem and implement the solution
Step 6 Close with the customer
Examine the most obvious causes of a problem.
A quick solution can save time and money.
After connecting the AC adapter to a power outlet and the laptop still does not boot,
Note: Try each solution one at a time. If a solution is tried and the problem is not fixed, then the technician should totally reverse the attempted solution before proceeding to the next step.
Advanced Laptops and Portable Devices