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Enhancing Program Delivery Through New Technologies CSU Extension October 2, 2008 Dr. Karen Kaminski Chair, Master of Education, Adult Education and Training School of Education Colorado State University 97o-491-3713 karen.kaminski@colostate.edu Objectives We will investigate:

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enhancing program delivery through new technologies
Enhancing Program Delivery Through New Technologies

CSU Extension

October 2, 2008

Dr. Karen KaminskiChair, Master of Education, Adult Education and Training School of EducationColorado State University



  • We will investigate:
    • Current Technologies
      • Wikis, Blogs, PodCasts
    • How to stay current
      • Semminars
      • Conferences
      • Journals
the impact of technology
The Impact of Technology

American Society of Training and Development State of the Industry report (2007)

  • The percent of technology-based training increased to 30.28% in 2006 up from 11.47% in 2001.
  • The Bench Marking Forum (BMF) companies reported 39.85%.
  • The BEST (determined by enterprise wide success as a result of employee learning and development) reported 35.85%.
  • The average direct expenditure for training, per employee, was $1,040 which is 2.33% of payroll.
technologies can
Technologies can
  • reduce the costs of training or cost and time required to travel for meetings.
  • provide professional development for all individuals supporting commitment to growth.
  • allow for training via simulation which reduced wear and tear on equipment and improves time to efficiency.
technologies can5
Technologies can:
  • increase an organization’s ability to share information quickly and efficiently, and to stay current in their particular field.
  • shorten the time required to bring a new employee up to speed in an organization.
  • allow for rapid content development and easy updating. User generated documents allow experts in the field to develop content that is more exact and designed from experience.
synchronous vs asynchronous
Synchronous vs. Asynchronous


at the same time

allows for immediate communication


at different times

allows for time to think, reflect, and gain additional information before responding

synchronous communications
Synchronous Communications

Interactive Video

live two-way audio and video, runs on the internet, point-to-point or multi-point (PolyCom), requires camera, microphone, high speed internet, bridge for up to 30 simultaneous connections.http://www.polycom.com/usa/en/home/index.html

Voice Over IP (VOIP)

internet telephone, requires free installation, head set, camera optional, up to 10 simultaneous video, unlimited audio only.

SKYPE is an example: http://www.skype.com

asynchronous communications
Asynchronous Communications

Pod Casting

One way communication to disperse information, recorded audio and/or video, stored on a streaming server (I-tunes), downloadable for later use, requires hand-held or computer, speakers or head phones, anyone who has the link can view.

Examples are viewable at http://podcast.com/


Two way communication which allows for sharing of text, and digital images or video, requires a computer and speakers if audio is used. Can be closed or open to public


asynchronous continued
Asynchronous - continued


Wikis can be used as knowledge management tools. They store definitions, documents, training videos, company policies, and more.

  • Google Docs http://docs.google.com
  • Wikipedia http://en.wikipedia.org/wiki/main_page
  • pmwiki (download and host) http://www.pmwiki.org
  • Web-based wiki services pbwiki http://www.pbwiki.com
  • social text http://www.socialtext.com; http://www.atlassian.com


Provide one way video and two way audio.

These are typically viewed ‘live’ but can be saved and

streamed for one-way delivery of information.

Examples related to classroom technology are viewable at http://www.campustechnology.com/mcv/resources/webinars/

Learning Management Systems

  • Blackboard, Open Source.
  • Typically provide many services; asynchronous includes: discussion (similar to a blog), email,, content areas, includes text, audio, video, etc.
    • Blackboard http://www.blackboard.com,
    • Open Source http://opensource.org

Capture tools

  • Allow for capture of live instruction for later distribution either streaming or in a package.
  • Adobe’s suite Captivate http://www.adobe.com/products/
  • Camtasia http://www.techsmith.com/camtasia.asp


  • These are management tools with which the user sets parameters and the aggregator will pull together information from multiple sources to one location for reading. http://www.newsonfeeds.com/faq/aggregators
other continued
Other -continued

Social bookmarking

Users save links to web pages that they want to remember and/or share. These bookmarks can be saved privately, shared only with specified people or groups, shared only inside certain intranets, or another combination of public and private domain. http://Del.icio.us

Second Life

a virtual world where individuals create their own avatar – and can then travel around in the world communicating with others who are present.


advantages of using technology for communication and training
Advantages of using Technology for Communication and Training


  • Most technologies allow for direct sharing of information.
  • Many technologies provide a permanent or storable record of information shared.
  • Information can be retrieved and reviewed again.
  • It can increase communication and productivity.
  • It can reduce training cost.
  • Other…. 
disadvantages of using technology for communication and training
Disadvantages of using Technology for Communication and Training


  • Indirect communication can result in miss-understanding.
  • Challenges for asynchronous communication includes reaching people in different time zones.
  • The technology and support costs can be significant depending on the skills of the individuals who will be participating.
  • Copyright – questions can arise as to who owns the materials you create, and permission to use other’s work.
  • Technology problems can interrupt communication.
  • Other….
staying current
Staying Current
  • American Society of Training and Development (ASTD), national and regional; http://www.astd.org
  • Society of Human Resource Management (SHRM), national and regional; http://www.shrm.org
  • Association of Educational Communications and Technology (AECT), international; http://www.aect.org
  • International Society for Technology in Education (ISTE); http://www.iste.org
staying current continued
Staying Current - continued
  • American Association for Adult and Continuing Education (AAACE); http://www.aaace.org
  • Educause: Transforming Education Through Information Technologies, national;


  • Association for the Advancement of Computing in Education; http://www.aace.org
how to stay current
How to Stay Current


Refereed or research journals:

  • TechTrends (AECT)
  • Journal of eLearning
  • Educational Technology, Research and Development (AECT)
  • American Journal of Distance Education
  • Educause Review (Educause)
  • Training and Development (ASTD)
how to stay current18
How to Stay Current

Free Journals:

  • Technology and Learning;
  • T.H.E., Technology in Higher Education;
  • Campus Technology
  • eLearn